Harmonic

Sales Operation Intern

Harmonic

internship

Posted on:

Location Type: Hybrid

Location: San Jose • California • United States

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Salary

💰 $20 - $25 per hour

Job Level

Entry Level

About the role

  • Audit existing Excel-based workflows and identify high-impact opportunities for automation and process improvement
  • Design and implement AI-assisted solutions using tools such as Claude, Zoom AI Companion, and Smartsheet to replace manual data entry and reporting tasks
  • Build and maintain automated dashboards, trackers, and reporting templates in Smartsheet
  • Collaborate with Sales Operations team members to gather requirements, test solutions, and iterate based on feedback
  • Document new processes, workflow diagrams, and user guides to support adoption across the team
  • Present findings and a final project summary to Sales Operations leadership at the conclusion of the internship
  • Support ad hoc data analysis and reporting requests as needed

Requirements

  • Currently pursuing a Bachelor's degree (Junior or Senior standing preferred) in Business Administration, Economics, Computer Information Systems (CIS), Management Information Systems (MIS), or a related field
  • Strong proficiency in Microsoft Excel (pivot tables, formulas, data organization)
  • Demonstrated curiosity about AI tools and enthusiasm for learning new technologies quickly
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage time effectively and work independently with minimal supervision
  • Prior experience with SmartSheet (Preferred)
  • Familiarity with AI productivity tools (Claude, ChatGPT, Copilot, Zoom AI Companion, or similar) as well as Salesforce CRM (Preferred)
  • Basic knowledge of data visualization or business intelligence concepts (Preferred)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft ExcelAI-assisted solutionsdata analysisautomationdata visualizationbusiness intelligenceSmartSheetworkflow documentationreporting templatespivot tables
Soft Skills
analytical skillsproblem-solvingattention to detailwritten communicationverbal communicationtime managementindependencecuriosityenthusiasm for learningcollaboration