Growth Consultant

Harmar

Territory Business Consultant providing tech support and training for home accessibility products in Canada. Focused on relationship selling and business growth with dealers.

Posted 7/14/2026full-timeBuffalo • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in relationship selling and technical support for home accessibility products, with a strong focus on customer training and problem-solving. Proficient in managing product inventory and providing exceptional customer service in both English and French.

Highest-signal resume keywords

Sales ExperienceTechnical SupportBilingual CommunicationProduct TrainingElectrical And Mechanical Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Role ExperienceTechnical Support ProficiencyAbility To Read SchematicsUnderstanding Of StairliftsUnderstanding Of Elevator Systems

Soft Skills

Outstanding Customer SupportWell-OrganizedProblem-Solving

Tools & Technologies

Google PlatformMicrosoft Office SuiteWebinarsInteractive Learning

Certifications & Qualifications

Associate DegreeTrade Certification

Industry Keywords

Home Accessibility ProductsDealersCredit IssuesSample Inventory ManagementIn-Person Training

About the role

Key responsibilities & impact

Plan, direct, coordinate and execute the selling as well as provide tech support of home accessibility products to Canadian based dealers in accordance with company objectives and policies
Use relationship selling and assist customers in helping to grow their business with Harmar/Pollock Elevators and provide tech support for said products
Train and educate each customer and customer’s associates on product line marketing programs and advertising programs
Solve product problems for customers in an expeditious fashion
Work with Credit Manager with any credit issues that may exist in the territory
Manage and maintain any sample inventory of products
Provide in-person and virtual training
Conduct on-site dealer visits
Deliver top-tier troubleshooting and support.

Requirements

What you’ll need

3-5 years in a sales role, preferably with electrical and mechanical products
Associate degree or trade certification in a technical field; or 4+ years of relevant experience; or equivalent combination of education and experience
Fluent in English and French
Provide outstanding customer support, communicate with dealers via phone, email, and face to face interpreting their concerns whether it is installation, service, technical support, or training issues.
Proficiency with digital tools: webinars, video, interactive learning
Proficient with the Google platform and Microsoft Office Suite
Strong understanding of stairlifts, vertical platform lifts, or elevator systems
Working knowledge of electrical and mechanical systems
Ability to read and interpret schematics
Well-organized, able to manage travel and prioritize multiple issues
Valid driver’s license and willingness to travel as needed.

Benefits

Comp & perks

Health insurance
Opportunities for professional development
Paid time off
Travel allowances