Senior Salesforce Developer/Administrator
Harbor
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Job Level
About the role
- Serve as the internal Salesforce Product Owner, overseeing development, and doing some new feature development, changes, and administration, as needed.
- Manage system configuration, field structures, object relationships, and platform health.
- Own the Salesforce data model and enforce data governance standards.
- Maintain sandbox environments and coordinate deployments between sandbox and production.
- Reduce technical debt, manage automation governance, and enforce Security and profile/role-based permissions.
- Maintain documentation, release notes, and system communication for stakeholders.
- Manage new Salesforce requests from stakeholders, clarify requirements, assist with documentation, and either oversee or perform development as needed.
- Serve as the primary contact for Salesforce requests from internal teams.
- Manage bulk data uploads, troubleshooting, and error resolution.
- Maintain user roles, permissions, profiles, and license management.
- Support onboarding and offboarding of Salesforce users.
- Monitor system usage and recommend workflow improvements.
- Gather and manage system requirements and coordinate implementation with internal teams and Salesforce development partners.
- Coordinate cross-system workflows between Salesforce, Cloud Coach, NetSuite, Enterprise Lakehouse, and Enterprise Service Bus.
- Design and maintain automation using flows and guided processes to improve user experience and data capture.
- Support release management, testing, and deployment.
- Consolidate legacy automation and improve system reliability.
- Define and maintain GTM data contracts, including taxonomy, KPI definitions, and field ownership.
- Maintain Salesforce field dictionaries and reporting documentation.
- Follow and enforce change control processes for system updates and reporting changes.
- Ensure data alignment between Salesforce, Power BI, and downstream systems.
- Support accurate pipeline, forecasting, and account reporting.
- Lead data quality initiatives and ongoing data maintenance.
- Perform data audits and coordinate cleanup activities.
- Define system-of-record boundaries across Enterprise Service Bus, Salesforce, Power BI, and NetSuite.
- Ensure integration data aligns with governance standards.
Requirements
- 3–5 years of Salesforce Administrator or Salesforce platform experience.
- Experience in Declarative Development (Click-based / No-code or Low-code) along with Programmatic Development using Apex (Code-based) and Lightning Web Components
- Experience building and maintaining Salesforce Flows.
- Experience implementing Salesforce integrations with other systems through Rest APIs and OAuth authentication.
- Strong understanding of Salesforce data structures, automation, and reporting.
- Experience managing sandbox environments and release processes.
- Demonstrated experience improving data quality and governance.
- Ability to translate operational needs into system requirements.
- Strong analytical, organizational, and communication skills.
- Salesforce Administrator Certification (preferred).
- Experience with forecasting and pipeline analytics (preferred).
- Familiarity with Power BI or similar BI tools (preferred).
- Experience integrating Salesforce with ERP systems (e.g., NetSuite) (preferred).
- Exposure to Revenue Operations or GTM systems design (preferred).
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceApexLightning Web ComponentsSalesforce FlowsRest APIsOAuth authenticationdata governancedata qualitysandbox managementrelease management
Soft Skills
analytical skillsorganizational skillscommunication skillsability to translate operational needstroubleshootingstakeholder managementworkflow improvementdocumentation managementdata auditingerror resolution
Certifications
Salesforce Administrator Certification