Learning and Development Facilitator
Harbor
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Serve as an instructional facilitator by delivering distance learning and in-person courses that support the implementation of new technologies by helping with the “how” aspect of adult learning.
- Develop or oversee the creation of instructional outlines, quick reference materials, and manuals.
- Familiarize new hires at TaaS client organizations with the current technology and processes required to be a successful employee within the organization.
- Use reflection of practice as a form of problem solving to resolve issues, increase awareness of the needs of the adult learner, understand the learning process, and generate opportunities for program engagement.
- Assist end users in retaining what they learn through practice and leading training initiatives focused on ongoing skill improvement.
- Collaborate with a client’s internal team in supporting lawyers and staff in using the curriculum offered to analyze their strengths and target areas for improvement.
- Remain well-informed of new trends and tools in distance learning and technology.
- Take initiative and pursue her/his own learning that focuses on law firm technology.
- Serve as a catalyst for change, modeling and facilitating continuous improvement in the use of technology and processes by challenging the status quo, asking questions, and facilitating difficult conversations helping to shape the culture of the company.
Requirements
- Ability to present complex information to a variety of audiences.
- Sound decision making and organizational skills.
- A strong attention to detail and quality control.
- Administrative skills to manage training programs.
- Outgoing and Enthusiastic.
- Adapts well to frequent change.
- Strong communication skills, both verbal and written, and excellent interpersonal skills.
- Knowledge of Microsoft Windows and current versions of Microsoft Office.
Benefits
- Health insurance
- 401(k)
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designdistance learningadult learningcurriculum developmenttraining program managementquality controlproblem solvingprogram engagementtechnology implementationlaw firm technology
Soft Skills
presentation skillsdecision makingorganizational skillsattention to detailadministrative skillsadaptabilitycommunication skillsinterpersonal skillsinitiativefacilitation