Senior Project Manager

Harbor IT

Senior Project Manager delivering infrastructure, cloud, and modern work engagements for Harbor IT, a cybersecurity, IT, and cloud MSP. Owning client delivery, budgets, risks, and margins.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $115,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex IT project delivery, including scope management, resource planning, and budget tracking, while effectively communicating with clients and coordinating cross-functional teams. Proficient in using professional services automation tools like ConnectWise Manage to ensure successful project execution and delivery.

Highest-signal resume keywords

IT Project ManagementConnectWise Manage ProficiencyScope ManagementRisk IdentificationPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project DeliveryResource PlanningBudget TrackingChange ControlSchedule Development

Soft Skills

Strong Communication SkillsClient ManagementTeam Coordination

Tools & Technologies

ConnectWise ManageProfessional Services Automation Tooling

Certifications & Qualifications

PMP CertificationCAPM Certification

Industry Keywords

MSPTechnology ConsultingInfrastructure DeploymentCloud MigrationMicrosoft 365 Deployment

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Own project delivery across a portfolio of concurrent professional services engagements, including infrastructure deployments, cloud migrations, and modern work implementations
Drive project initiation, scoping validation, scheduling, resource coordination, risk management, and formal closure
Serve as the primary client point of contact throughout delivery, setting cadence, communicating status, managing expectations, and escalating delivery risks
Monitor project budgets and hours against approved SOWs, flag scope variance, and manage change orders to protect gross margin
Coordinate Harbor IT engineers, solutions architects, third-party contractors, subcontractors, and vendor resources
Maintain project data in ConnectWise Manage, including time entries, phases, task status, milestones, and billing triggers
Produce project plans, meeting notes, status reports, risk logs, and post-project closure summaries
Collaborate with peer PMs and the PMO to standardize processes, templates, and tooling
Partner with solutions architects and account managers at kickoff to validate scope, identify risk, and ensure pre-sales-to-delivery handoff
Escalate resource gaps, technical blockers, and client satisfaction concerns to practice leadership

Requirements

What you’ll need

Proven track record managing complex IT project delivery in an MSP, systems integrator, or technology consulting environment
Strong command of scope management, schedule development, resource planning, risk identification, change control, and budget tracking
Proficiency with professional services automation tooling, preferably ConnectWise Manage
Ability to manage multiple concurrent projects across diverse technical domains
Commercial awareness and gross margin discipline, including proactive change-order management
Strong written and verbal communication skills for translating technical delivery status into business-appropriate language
Experience coordinating cross-functional teams including on-site engineers, remote engineers, subcontractors, and vendor resources
Comfortable operating in a fast-paced, growth-stage environment
Bachelor's degree in Information Technology, Business, Project Management, or a related discipline; equivalent experience considered
5+ years of IT project management experience, including at least 3 years delivering professional services in an MSP or technology consulting environment
PMP certification required or actively in progress; CAPM or equivalent considered for candidates with strong MSP delivery history
Experience with ConnectWise Manage or equivalent PSA platform strongly preferred
Familiarity with infrastructure, cloud, and Microsoft 365 deployment projects preferred
Occasional travel for client project kickoffs, site visits, and Harbor IT team meetings expected

Benefits

Comp & perks

Competitive base salary commensurate with experience
Health, dental, and vision insurance
401(k) with company match
Unlimited PTO
Remote-first work environment