Senior Content Writer

Harbor Health

Senior Content Writer crafting compelling content for healthcare education and provider engagement. Collaborating with teams to communicate Harbor Health's payvider model and enhance brand awareness.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Write, edit, and proofread content across channels including website copy, blog posts, member newsletters, social media, email campaigns, and marketing collateral
Develop member-facing communications that explain benefits, care programs, and health plan features in plain, accessible language
Create provider- and broker-facing content that articulates Harbor Health's value proposition as a payvider and ACO partner
Collaborate with clinical and operations teams to accurately represent Harbor's care model, HEDIS initiatives, and population health programs
Translate regulatory and compliance-driven content (e.g., CMS/TDI requirements) into member-friendly formats — EOBs, plan documents, FAQs
Maintain and evolve Harbor's brand voice and editorial standards across all content types
Support SEO strategy by producing optimized content that drives organic traffic and member engagement
Manage multiple content projects simultaneously, meeting deadlines in a fast-paced startup environment
Partner with the Creative Director and design team to ensure content and visual elements are cohesive and on-brand
Track content performance metrics and incorporate insights to continuously improve effectiveness
Assist in building a content library and knowledge base for internal and external use

Requirements

What you’ll need

5+ years of professional writing experience, with a portfolio demonstrating range (digital, long-form, and/or marketing copy)
Bilingual in English and Spanish — a meaningful advantage given Harbor's Texas member population
Experience writing in a healthcare, health insurance, or health-tech context
Strong command of plain-language writing principles for consumer-facing audiences
Ability to distill complex, technical, or regulatory information into clear and engaging content
Excellent editing and proofreading skills; strong attention to detail
Comfortable managing multiple concurrent projects and adapting quickly in a startup environment
Proficiency with content management systems and digital publishing tools

Benefits

Comp & perks

Opportunity to shape how Harbor Health communicates its story — across member education, plan marketing, and community engagement — at an inflection point in the organization's growth
Collaborative and dynamic work environment
An organization made of people who are passionate about changing the healthcare landscape
Competitive salary and benefits package
Professional development and growth opportunities
A transparent and unique culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

professional writingeditingproofreadingSEO strategyplain-language writingcontent optimizationcontent project managementcontent performance metricsdigital publishing

Soft Skills

attention to detailadaptabilitycollaborationcommunicationtime management