HappyCo

Product Designer

• Own a defined product area end‑to‑end, from problem framing and discovery through to delivery, measurement, and iteration.
• Work backwards from real customer problems, developing a deep understanding of user workflows, constraints, and decision‑making contexts.
• Identify and prioritize high‑leverage problems, articulating why they matter for customers, the business, and long‑term product quality.
• Translate complex, ambiguous problem spaces into clear hypotheses, design principles, and scalable solutions.
• Design, test, and ship high‑quality web experiences, including flows, information architecture, interaction models, and polished UI.
• Apply strong systems thinking across workflows, roles, permissions, and data models to ensure solutions scale and remain coherent.
• Make deliberate trade‑offs between usability, speed, quality, and technical constraints, and clearly communicate those decisions.
• Call out when technically impressive or elegant solutions are misaligned with customer value, usability, or business outcomes.
• Measure the impact of your work using qualitative and quantitative signals, validate outcomes with customers where possible, and iterate based on what you learn.

Senior Product Designer

• Sit within HappyCo’s mobile product team focused on tools for frontline property teams.
• Own complex mobile workflows end to end — from discovery through delivery and beyond launch.
• Help define the team’s roadmap, priorities, and trade-offs in alignment with company goals.
• Shape how emerging technologies, particularly AI-powered experiences, reduce effort and improve accuracy.
• Turn customer exposure into visible, actionable insight and share patterns with teams across HappyCo.

Account Executive

• Own and grow a territory of Regional PMC accounts
• Manage the full sales cycle—from self-sourced and inbound discovery through close
• Lead strong discovery conversations that uncover operational, financial, and workflow pain
• Consistently generate pipeline through outbound prospecting, events & referrals
• Close $40K–$80K+ ACV deals, often involving multiple products and decision-makers
• Manage a full-funnel process using HappyCo’s Sales Playbook and data-driven storytelling
• Identify and execute upsell and cross-sell opportunities within existing Regional accounts
• Forecast accurately & manage deal progression using Salesforce, Gong, Notion etc.
• Represent HappyCo at industry events, field meetings, and regional trade shows
• Champion modern, AI-driven workflows that improve how multifamily teams operate

Regional Account Executive

Full-stack Engineer

• Architect and design platform systems and services for enterprise-scale SaaS software, with an emphasis on scalability, resilience, and long-term maintainability.
• Assess existing architectural patterns and system designs across the HappyCo software suite, identifying opportunities to reduce technical debt and simplify complexity.
• Define and document target architectures, guiding principles, and standards that enable teams to build faster and more consistently.
• Develop architectural proposals, technical plans, and RFCs, and guide them through internal review and decision-making processes.
• Lead Technical Design Reviews for Staff Engineers and Tech Leads, ensuring alignment with documented patterns and platform direction.
• Drive platform modernization initiatives, including the deprecation of legacy systems in a way that minimizes risk and customer impact.
• Provide hands-on technical leadership by contributing POCs, reference implementations, and other artifacts that accelerate shared understanding and adoption.
• Enable and support external software teams by providing clear documentation, repeatable processes, and timely, decisive architectural guidance.
• Act as a trusted technical advisor to PDE leadership, promoting and evangelizing architectural direction and best practices across the organization.

Principal Software Engineer

Manager

• Own the end-to-end lifecycle management of HappyCo's SaaS systems and software tools
• Leveraging HappyCo’s existing Torii solution, update and maintain inventory of all systems, including ownership, licensing, renewals, usage, and integration dependencies
• Evaluate ROI of existing systems, and recommend new systems or consolidation opportunities to improve efficiency and reduce redundancy
• Partner with department heads to understand business needs and ensure systems align with operational requirements
• Partner with Security resources to establish and enforce governance policies for system access, user provisioning, and de-provisioning
• Coordinate with People Team on onboarding and off-boarding processes for hardware and any software not auto-provisioned, to ensure timely access management
• Manage vendor relationships and serve as primary contact for SaaS providers
• Negotiate contracts, renewals, and pricing with vendors in partnership with Finance and the department leaders who are primary users of each tool
• Identify opportunities to improve workflows through better system integration and automation
• Develop a strategic roadmap for HappyCo's information services and SaaS ecosystem

Senior Manager, Information Services

Accounts Payable

• Manage day-to-day AP and AR activities, including invoice processing, vendor payments, billing support, cash application, and collections.
• Process vendor invoices with accuracy and timeliness while maintaining clean, complete documentation.
• Own vendor onboarding, maintenance, and communications.
• Support customer billing operations, including generating invoices and addressing billing-related inquiries.
• Conduct routine collections outreach with professionalism, empathy, and attention to detail.
• Help document, refine, and automate your owned recurring processes as we scale.

Senior Product Designer

Senior Product Designer

Regional Account Executive

Principal Software Engineer

Senior Manager, Information Services

Accounts Payable/Receivable Specialist