HappyCo

Account Executive

• Own and grow a territory of mid-market to enterprise PMC accounts
• Lead discovery, demo, and proposal cycles with operators, asset managers, and tech buyers
• Manage a full-funnel process using HappyCo’s Sales Playbook and data-driven storytelling
• Build pipeline through proactive prospecting, field events, and channel referrals
• Partner with Sales Engineers and Marketing to deliver value-based selling motions
• Use CRM tools (Salesforce, Gong, HubSpot, etc.) to forecast, track, and iterate
• Drive adoption of AI-first tools and workflows that change how multifamily teams work

Enterprise Account Executive

Customer Success Manager

• Develop, maintain, and execute Success Plans aligned to customer business objectives and operational outcomes.
• Build and strengthen relationships with stakeholders at multiple levels, from frontline users to executive sponsors.
• Conduct regular engagement meetings and formal business reviews to assess progress, demonstrate value, and shape next steps.
• Facilitate change management, onboarding success, and ongoing best practices to maximize adoption.
• Monitor customer health, product adoption, engagement signals, and sentiment; identify and act on early risk indicators.
• Manage and coordinate escalations, ensuring issues are addressed quickly, transparently, and with strong cross-functional alignment.
• Drive renewal readiness by ensuring value realization is consistently demonstrated, documented, and communicated.
• Serve as the voice of the customer internally—collecting, analyzing, and relaying meaningful product feedback and feature needs.
• Partner with the Product team to evaluate new features, contribute customer insights, and help shape roadmap prioritization.
• Collaborate with internal teams to refine Customer Success processes, documentation, and tooling to improve efficiency and communication.
• Contribute to team initiatives that enhance the end-to-end customer experience and drive operational excellence.

Strategic Customer Success Manager

Engineering Manager

• Create the conditions for your team of Product Engineers to do their best work
• Lead and mentor engineers, fostering a culture of transparency, ownership, and continuous learning
• Work closely with Product Managers, Designers, and your peers in Engineering Leadership
• Enable your team to discover and build solutions that solve customers’ problems
• Ensure your team understands the customer problems they are solving and feels confident to ship value early and often
• Help your team celebrate success, learn from feedback, and continuously improve their collaboration
• Guide the engineering team to do high-quality work that supports the evolution of our product and technology roadmap

DevOps Engineer

• Shape and scale systems to keep products reliable, secure, and performant.
• Work hand-in-hand with developers, providing tools, automation, and guidance.
• Improve developer experience for faster and easier product delivery.
• Design and maintain world-class infrastructure and robust deployment pipelines.
• Have a direct and visible impact on serving customers.

Product Manager

• Define and execute a multi-product roadmap that connects core applications, data capabilities, and AI-enhanced experiences.
• Design and test pricing, packaging, and positioning strategies that incentivize multi-product adoption and deepen enterprise value.
• Develop a clear vision for how data and insights create competitive advantage, improve outcomes, and open new monetization opportunities.
• Guide teams in defining data contracts, instrumentation, and analytics capabilities that enable actionable benchmarking and performance optimization.
• Champion pragmatic AI use cases across classification, recommendations, and workflow automation to accelerate value delivery.
• Partner with engineering to embed agentic and automation capabilities that improve both team productivity and customer efficiency.
• Build and scale a product operations framework focused on outcomes, metrics, and iteration velocity.
• Leverage data-driven insights and customer telemetry to drive adoption, identify friction, and inform continuous improvement.
• Lead continuous discovery with customers to validate needs, assess willingness to pay, and refine product-market fit across multiple product lines.
• Translate customer and market feedback into roadmap priorities that strengthen retention and expansion.
• Operate as a peer within the PDE leadership triad, ensuring tight alignment between product, design, and engineering.
• Partner closely with GTM teams to position and package offerings, define “hook” features, and communicate differentiated value to the market.

Head of Product, Platform and Data

Content Marketing Manager

• HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
• About the Role
• We’re looking for a detail-oriented and curious Content Marketing Specialist to help us create high-quality, scalable content that supports marketing, sales, product, and brand initiatives. You’ll work across multiple content formats—from blog posts and case studies to AI-generated assets and email campaigns—while helping refine our workflows, tools, and templates.