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Software Engineering Manager – Eng and Data Platforms
Happy Returns, a UPS CompanyEngineering Manager for the platform team at Happy Returns. Overseeing engineering operations and leading initiatives to improve online shopping return processes.
Posted 8/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $185,000 - $230,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing engineering teams, with a focus on coaching, mentoring, and developing talent. Capable of defining product vision and strategy while ensuring alignment with business objectives and stakeholder needs.
Highest-signal resume keywords
Team ManagementProduct Vision DefinitionStakeholder CollaborationProject Opportunity IdentificationData Reporting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRoadmap StrategyTechnical Team LeadershipPerformance ManagementData Analytics
Soft Skills
Outstanding Communication SkillsCoaching and MentoringStrategic JudgmentExecution in Ambiguous Environments
Tools & Technologies
Business Intelligence SystemsOKRsDashboardsProject Documentation
Industry Keywords
Engineering PracticesClean CodeIncident ResponseTechnical DebtOperational Gaps
Tech Stack
Tools & technologiesGoPostgresReactTypeScript
About the role
Key responsibilities & impact- Oversee the day-to-day operations of an engineering team.
- Coach, mentor, and develop engineers through clear expectations, regular feedback, performance conversations, and career growth planning.
- Define and maintain the Platform Team’s product vision and roadmap, ensuring priorities are aligned with business impact, stakeholder needs, technical health, risk, dependencies, and ROI.
- Proactively identify project opportunities by understanding stakeholder pain points, operational gaps, technical debt, platform limitations, and company priorities.
- Translate ambiguous business, stakeholder, or technical needs into scoped, actionable initiatives in partnership with technical leads and engineers.
- Establish clear ownership, timelines, milestones, and follow-through for team commitments, while communicating progress, risks, blockers, and timeline changes early.
- Maintain useful operating artifacts, including OKRs, roadmap updates, dashboards, project documentation, postmortems, and status updates.
- Promote strong engineering practices around clean code, testing, observability, incident response, postmortems, and reduction of toil.
Requirements
What you’ll need- Outstanding written and verbal communication skills.
- Experience managing, coaching, or leading technical teams.
- Demonstrated ability to define direction, create clarity, and drive execution in ambiguous environments.
- Strong product and strategic judgment, including the ability to identify project ideas, define outcomes, evaluate tradeoffs, and prioritize work.
- Demonstrated ability to collaborate with stakeholders to understand business needs and ensure engineering work delivers meaningful impact.
- Experience working with data reporting, analytics, or business intelligence systems.
- Strong delivery ownership, including the ability to establish timelines, manage dependencies, communicate risk, and hold teams accountable to commitments.
- Bonus points if you have:
- Experience leading a platform, infrastructure, data, tooling, internal systems, or shared-services team.
- Experience owning roadmap strategy or product direction for an internal platform or technical product.
- Experience working in an environment where Engineering owns discovery, prioritization, and roadmap definition without a dedicated Product Manager.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Happy Returns, a UPS Company Website LinkedIn All Job Openings 51 - 200 employees Founded 2015 🛍️ eCommerce 📦 Logistics 🛒 Retail eCommerce
- Logistics
- Retail Happy Returns, a UPS Company, is a leader in simplifying the product return process for customers and merchants alike. The company offers a seamless returns experience through its innovative Return Bar® network, allowing customers to return items without the hassle of boxes or labels at over 8,000 locations, including over 5,000 UPS Store locations. By combining technology with reverse logistics, Happy Returns enhances customer satisfaction while streamlining retailer operations, aiming to create a delightful return experience. Software Engineering Manager – Eng and Data Platforms Job not on LinkedIn 🔥 10 minutes ago 🇺🇸 United States – Remote 💵 $185k - $230k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮♀️ Software Engineering Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Oversee the day-to-day operations of an engineering team.
- Coach, mentor, and develop engineers through clear expectations, regular feedback, performance conversations, and career growth planning.
- Define and maintain the Platform Team’s product vision and roadmap, ensuring priorities are aligned with business impact, stakeholder needs, technical health, risk, dependencies, and ROI.
- Proactively identify project opportunities by understanding stakeholder pain points, operational gaps, technical debt, platform limitations, and company priorities.
- Translate ambiguous business, stakeholder, or technical needs into scoped, actionable initiatives in partnership with technical leads and engineers.
- Establish clear ownership, timelines, milestones, and follow-through for team commitments, while communicating progress, risks, blockers, and timeline changes early.
- Maintain useful operating artifacts, including OKRs, roadmap updates, dashboards, project documentation, postmortems, and status updates.
- Promote strong engineering practices around clean code, testing, observability, incident response, postmortems, and reduction of toil. 🎯 Requirements
- Outstanding written and verbal communication skills.
- Experience managing, coaching, or leading technical teams.
- Demonstrated ability to define direction, create clarity, and drive execution in ambiguous environments.
- Strong product and strategic judgment, including the ability to identify project ideas, define outcomes, evaluate tradeoffs, and prioritize work.
- Demonstrated ability to collaborate with stakeholders to understand business needs and ensure engineering work delivers meaningful impact.
- Experience working with data reporting, analytics, or business intelligence systems.
- Strong delivery ownership, including the ability to establish timelines, manage dependencies, communicate risk, and hold teams accountable to commitments.
- Bonus points if you have:
- Experience leading a platform, infrastructure, data, tooling, internal systems, or shared-services team.
- Experience owning roadmap strategy or product direction for an internal platform or technical product.
- Experience working in an environment where Engineering owns discovery, prioritization, and roadmap definition without a dedicated Product Manager. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Engineering Manager 🔥 14 hours ago Buoy Software 11 - 50 ⚕️ Healthcare Insurance ⚡ Productivity Website LinkedIn All Job Openings 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮♀️ Software Engineering Manager AWS Ruby Ruby on Rails Engineering Manager 🔥 16 hours ago Yendo 11 - 50 💼 Consulting 🛡️ Insurance 💳 Fintech Website LinkedIn All Job Openings Engineering Manager leading the engineering team at Yendo, a fintech startup. Building a financial future for underserved customers with innovative credit solutions. 🇺🇸 United States – Remote 💵 $180k - $220k / year ⏰ Full Time 🟠 Senior 🔴 Lead 👮♀️ Software Engineering Manager Senior Engineering Manager – Agent Platform, AI Platform 🔥 17 hours ago Netflix 10,000+ employees 📱 Media 👥 B2C Website LinkedIn All Job Openings Senior Engineering Manager leading agent platform development and technical strategy at Netflix. Focused on building innovative AI infrastructure for agent-based systems. 🇺🇸 United States – Remote 💵 $676k - $1.2M / year ⏰ Full Time 🟠 Senior 👮♀️ Software Engineering Manager Cloud Distributed Systems Manager, IT Engineering – Infrastructure Shared Services 🔥 17 hours ago Advocate Aurora Health 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Manager IT Engineering focusing on solution development and system repair at Advocate Health. Leading projects and cross-functional teams with a focus on key business objectives. 🇺🇸 United States – Remote 💵 $63.5k - $95.2k / year 💰 $10.2M Grant on 2019-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮♀️ Software Engineering Manager Project Manager, OSP Construction – Engineering 🔥 21 hours ago Ziply Fiber 1001 - 5000 💼 Consulting 📦 Logistics 📡 Telecommunications Website LinkedIn All Job Openings Project Manager overseeing OSP construction projects remotely for Ziply Fiber. Managing project delivery, documentation, and communication for successful construction outcomes. 🇺🇸 United States – Remote 💵 $77k - $126k / year 💰 Corporate Round on 2022-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮♀️ Software Engineering Manager View More Engineering Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs