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About the role
Key responsibilities & impact- Join sales calls early, often before a proposal is written, and help shape how we frame the work.
- Listen for what a prospective client is actually asking for, identify where their stated problem and their real problem diverge, and contribute to the strategic thinking that wins the engagement.
- Lead discovery once the work is signed. Run workshops, interview stakeholders, interrogate content and analytics, and shape the strategic direction before a single pixel moves.
- Carry that thinking through concept, design system development, and production.
- Stay hands-on through developer handoff and launch.
- Specialize in digital experiences where content is central to the design problem: publishing platforms, knowledge repositories, complex marketing sites, and product interfaces tied to editorial workflows.
- Lead brand conversations when the scope calls for it. Brand literacy is expected, even if brand isn't your primary discipline.
- Present your work to clients in a way that builds confidence. Our process is collaborative and transparent by design. Big reveals aren't part of how we work.
Requirements
What you’ll need- Substantial experience leading digital design engagements for complex content-driven products
- A portfolio that demonstrates strategic range, not just visual range
- Comfort moving between systems thinking and individual screen craft
- Strong presentation skills, including the ability to walk a non-designer through why a decision was made
- Experience working with content strategists and developers as peers, not dependencies
- A collaborative posture that holds up under pressure.
Benefits
Comp & perks- Healthy work/life balance
- A creative environment to do the best work of your career
- An amazing team of developers, designers, marketers, and project managers.
- Paid Parental Leave
- Paid vacation and sick time off
- Health, Dental, and Vision insurance
- Retirement plan with company matching
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital designcontent strategysystems thinkingscreen craftworkshop facilitationanalytics interrogationdesign system developmentproduction managementbrand literacystrategic thinking
Soft Skills
presentation skillscollaborationstrategic engagementproblem identificationclient communicationtransparencypressure managementstakeholder interviewingcreative thinkingadaptability