Strategy

• Own the end-to-end delivery of Hapana’s most important strategic projects, ensuring they are delivered on time, within scope, and aligned to business priorities.
• Translate strategic objectives into actionable project plans, with clear milestones, success criteria, and ownership.
• Track and report progress to senior leadership, providing transparency on outcomes, risks, and dependencies.
• Lead transformation initiatives that improve operational efficiency, scalability, and customer outcomes.
• Develop and implement change management strategies to ensure new processes, systems, or structures are adopted effectively.
• Act as a change ambassador, helping teams navigate through transition periods with clarity and confidence.
• Partner with Product, Engineering, Customer Success, Sales, Marketing, and Operations to deliver aligned outcomes.
• Facilitate workshops, planning sessions, and steering committee meetings to drive alignment and decision-making.
• Establish frameworks, templates, and best practices for program and project management to raise the standard of delivery across Hapana.
• Monitor KPIs and performance metrics to assess project and transformation success, recommending improvements where needed.
• Identify risks early, propose mitigation strategies, and remove roadblocks to maintain momentum.
• Provide thought leadership on project execution and organizational transformation, bringing in industry best practices.
• Mentor and guide colleagues in project management approaches, uplifting capability across teams.
• Foster a culture of accountability, collaboration, and continuous improvement in everything you lead.

Strategic Projects and Transformation Manager

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About the role

Requirements