Coordinator, Commercial Steering

Hapag-Lloyd AG

Commercial Steering Coordinator supporting Hapag-Lloyd Benelux to improve commercial performance and align stakeholders. Involves analyzing data, spotting trends, and ensuring action plans.

Posted 7/16/2026full-timeRotterdam • 🇳🇱 NetherlandsMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a commercial mindset with strong stakeholder management and the ability to influence decisions. Proficient in analyzing KPIs, preparing reports, and utilizing BI tools to drive process improvements and support sales performance.

Highest-signal resume keywords

Stakeholder ManagementKPI InterpretationAdvanced Excel SkillsBI/Reporting Tools ExperienceProcess Improvement Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

KPI ConceptsData AnalysisForecastingReportingSales Performance Monitoring

Soft Skills

Influencing Without AuthorityStructured ThinkingProactive ApproachAbility to Work Under Pressure

Tools & Technologies

QlikSenseQlikViewSalesforce

Industry Keywords

Commercial MindsetCustomer SegmentationSales StrategyMarket Analysis

About the role

Key responsibilities & impact

Identify deviations, trends and opportunities in volumes, revenues and customer performance, and translate them into clear recommendations and actions.
Align priorities across Sales and other internal stakeholders and create buy-in for decisions and focus topics.
Monitor commercial KPIs and sales performance and propose corrective actions to support target achievement.
Prepare forecasts, reports and management updates and ensure consistent definitions and a single source of truth.
Track market and competitor developments and translate them into commercial implications.
Support pricing and customer focus discussions with structured analyses and business rationale.
Support customer segmentation and targeted sales approaches together with the sales team and monitor effectiveness.
Drive practical improvements in reporting and commercial processes in collaboration with relevant teams.
Provide ad-hoc support to the Sales Director (administrative and analytical).

Requirements

What you’ll need

Commercial mindset with strong stakeholder management skills;
Able to influence without formal authority
Strong in interpreting numbers, spotting anomalies and finding explanations with the business
Structured, proactive and comfortable working under pressure
Fluent in English
Basic understanding of KPI and reporting concepts
Advanced Excel skills (formulas, pivot tables, charts)
Experience with BI/reporting tools such as QlikSense/QlikView and/or Salesforce reporting is a plus
Experience with CRM systems (Salesforce or similar) is a plus
Experience with process improvement (Lean/Six Sigma) is a plus, but not required
No programming required; affinity with data and reporting is important

Benefits

Comp & perks

Sportfee of maximum 15 euro per month
Hapag-Lloyd Global Bonusplan
8,33% holidaypay
Very extensive training offer
Possibility to buy 4 more leave days
Travel expenses reimbursement €0,30 per km
Bike/scooterplan
Full reimbursement public transport
Various social events