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Hapag-Lloyd AG

Customer Service Coordinator

Hapag-Lloyd AG

Customer Service Coordinator handling customs documentation and compliance for import and export shipments. Collaborating with internal teams to ensure smooth customs operations in Saudi Arabia.

Posted 7/14/2026full-timeJeddah • 🇸🇦 Saudi ArabiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customs-related activities, including the preparation and processing of customs declarations, while ensuring compliance with regulations and company procedures. Strong communication skills and a positive attitude support effective teamwork and operational excellence.

Highest-signal resume keywords
Customs DeclarationsImport And Export ManifestsCompliance With Customs RegulationsMicrosoft Office ApplicationsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customs DeclarationsImport And Export ManifestsCompliance With Customs Regulations
Soft Skills
Strong Communication SkillsTeamwork SkillsPositive AttitudeWillingness To Learn
Tools & Technologies
Microsoft Office Applications
Industry Keywords
Customs RegulationsOperational ExcellenceHouse Bill Mismatches

About the role

Key responsibilities & impact
  • Handle customs-related activities, including import and export manifests.
  • Prepare and process customs declarations.
  • Monitor customs submissions, rejections, and approvals.
  • Investigate and resolve House Bill mismatches.
  • Ensure compliance with company procedures and customs regulations.
  • Follow standard processes and implement new requirements communicated by management.
  • Complete all required functional training in a timely manner.
  • Deliver high-quality customer service and support operational excellence.

Requirements

What you’ll need
  • Bachelor's degree or equivalent.
  • Very good command of written and spoken English.
  • Working knowledge of Microsoft Office applications.
  • Strong communication and teamwork skills.
  • Positive attitude with a willingness to learn and develop.
  • Ability to work independently while following established procedures.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hapag-Lloyd AG Website LinkedIn All Job Openings 10,000+ employees Founded 1847 🚗 Transport 🛍️ eCommerce Transport
  • eCommerce
  • Logistics Hapag-Lloyd AG is a leading global shipping company specializing in container transportation, providing services for international trade. They offer a comprehensive online business suite for booking, tracking, and managing shipments, along with tools for customer service and performance management. With a fleet of 292 vessels and a commitment to quality and digitalization, Hapag-Lloyd facilitates efficient and sustainable logistics solutions worldwide. Customer Service Coordinator 🔥 6 minutes ago 🏢🏡 Jeddah – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Handle customs-related activities, including import and export manifests.
  • Prepare and process customs declarations.
  • Monitor customs submissions, rejections, and approvals.
  • Investigate and resolve House Bill mismatches.
  • Ensure compliance with company procedures and customs regulations.
  • Follow standard processes and implement new requirements communicated by management.
  • Complete all required functional training in a timely manner.
  • Deliver high-quality customer service and support operational excellence. 🎯 Requirements
  • Bachelor's degree or equivalent.
  • Very good command of written and spoken English.
  • Working knowledge of Microsoft Office applications.
  • Strong communication and teamwork skills.
  • Positive attitude with a willingness to learn and develop.
  • Ability to work independently while following established procedures. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs