Senior Manager, Cost & Operational Excellence

Hapag-Lloyd AG

Senior Manager Cost & Operational Excellence advising Regional Operations team, delivering performance management and financial analytics for Hapag-Lloyd.

Posted 5/18/2026full-timeDubai • 🇦🇪 United Arab EmiratesSeniorWebsite

Tech Stack

Tools & technologies

ERPSQLTableau

About the role

Key responsibilities & impact

Roll out a daily operating system (DOS) and performance management framework in the operations teams of region India, Middle East and Africa
Implement and manage performance dashboards and KPIs to monitor operational efficiency and financial impact
Objectively challenge the performance and decisions of operational teams to drive accountability and continuous improvement.
Facilitate end-to-end (E2E) performance initiatives, ensuring service levels are maintained without unnecessary cost increases.
Deliver clear, insight-driven reports, conduct gap analyses, and co-develop improvement plans with execution teams.
Host performance management training workshops for all Operations teams
Own the narrative behind cost trends by maintaining a deep understanding of cost drivers within operations.
Conduct independent, balanced analysis to identify opportunities for profitability, cost efficiencies, and challenge cost escalations.
Drive and track cost-saving initiatives while applying tools and frameworks that ensure high-impact, data-informed decision-making.
Prevent sub-optimization by evaluating relevant, sunk, and total cost of ownership in operational choices.
Provide critical input during forecast and budgeting cycles, supporting and constructively challenging operations leadership.
Evaluate business cases rigorously, challenge assumptions from Areas or QSC before submission to Controlling team
Partner with operation and regional controlling to ensure alignment on cost development, forecasting, and strategic priorities.
Act as a strategic thought partner in cost transformation, supporting the Director of Cost Control to shape smarter decision-making frameworks.
Contribute to the wider Finance community by sharing insights, best practices, and aligning with digital tools and reporting standards.
Position yourself as a future leader in financial strategy through strong collaboration, original thinking, and proactive influence across teams.

Requirements

What you’ll need

Bachelor’s degree in **Finance, Engineering, Data Science, Economics, Business Analytics, Mathematics**, or related field.
**10-12 years** of relevant experience in financial business partnering, **financial analysis, cost control**, or a similar business partnering-heavy role.
4-5 years of experience in driving performance management based on 4 Disciplines of Execution (4DX)
Experience with budgeting, forecasting, or performance reporting preferred.
Familiarity with **SAP, ERP,** and business intelligence tools is a plus. Advanced Excel proficiency; knowledge of **Power BI, Tableau, SQL**.
Ability to interpret large data sets, identify trends, and develop actionable insights.
Excellent communication skills — able to present complex analysis in a clear and compelling way.
Ability to influence without direct authority and get required results
Confident in challenging stakeholders and influencing decisions.
Highly organized, results-oriented, and capable of managing multiple priorities independently.
Curious, commercially minded, and eager to innovate and improve existing processes

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hapag-Lloyd AG Website LinkedIn All Job Openings 10,000+ employees Founded 1847 🚗 Transport 🛍️ eCommerce Transport
eCommerce
Logistics Hapag-Lloyd AG is a leading global shipping company specializing in container transportation, providing services for international trade. They offer a comprehensive online business suite for booking, tracking, and managing shipments, along with tools for customer service and performance management. With a fleet of 292 vessels and a commitment to quality and digitalization, Hapag-Lloyd facilitates efficient and sustainable logistics solutions worldwide. Senior Manager, Cost & Operational Excellence 🔥 34 minutes ago 🏢🏡 Dubai – Hybrid ⏰ Full Time 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Roll out a daily operating system (DOS) and performance management framework in the operations teams of region India, Middle East and Africa
Implement and manage performance dashboards and KPIs to monitor operational efficiency and financial impact
Objectively challenge the performance and decisions of operational teams to drive accountability and continuous improvement.
Facilitate end-to-end (E2E) performance initiatives, ensuring service levels are maintained without unnecessary cost increases.
Deliver clear, insight-driven reports, conduct gap analyses, and co-develop improvement plans with execution teams.
Host performance management training workshops for all Operations teams
Own the narrative behind cost trends by maintaining a deep understanding of cost drivers within operations.
Conduct independent, balanced analysis to identify opportunities for profitability, cost efficiencies, and challenge cost escalations.
Drive and track cost-saving initiatives while applying tools and frameworks that ensure high-impact, data-informed decision-making.
Prevent sub-optimization by evaluating relevant, sunk, and total cost of ownership in operational choices.
Provide critical input during forecast and budgeting cycles, supporting and constructively challenging operations leadership.
Evaluate business cases rigorously, challenge assumptions from Areas or QSC before submission to Controlling team
Partner with operation and regional controlling to ensure alignment on cost development, forecasting, and strategic priorities.
Act as a strategic thought partner in cost transformation, supporting the Director of Cost Control to shape smarter decision-making frameworks.
Contribute to the wider Finance community by sharing insights, best practices, and aligning with digital tools and reporting standards.
Position yourself as a future leader in financial strategy through strong collaboration, original thinking, and proactive influence across teams. 🎯 Requirements
Bachelor’s degree in **Finance, Engineering, Data Science, Economics, Business Analytics, Mathematics**, or related field.
**10-12 years** of relevant experience in financial business partnering, **financial analysis, cost control**, or a similar business partnering-heavy role.
4-5 years of experience in driving performance management based on 4 Disciplines of Execution (4DX)
Experience with budgeting, forecasting, or performance reporting preferred.
Familiarity with **SAP, ERP,** and business intelligence tools is a plus. Advanced Excel proficiency; knowledge of **Power BI, Tableau, SQL**.
Ability to interpret large data sets, identify trends, and develop actionable insights.
Excellent communication skills — able to present complex analysis in a clear and compelling way.
Ability to influence without direct authority and get required results
Confident in challenging stakeholders and influencing decisions.
Highly organized, results-oriented, and capable of managing multiple priorities independently.
Curious, commercially minded, and eager to innovate and improve existing processes Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Logistics & Operations Lead 🔥 8 hours ago Flatgigs 1 - 10 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Logistics & Operations Lead managing asset leasing portfolios, evaluating credit risk, and ensuring asset protection in a hybrid role based in Dubai. 🏢🏡 Dubai – Hybrid ⏰ Full Time 🟠 Senior ⚙️ Operations SOC Operations Specialist 🕒 May 6 spiderSilk 11 - 50 🔒 Cybersecurity 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Senior Security Analyst overseeing internal security operations to enhance cyber resilience at spiderSilk. Leading incident response, threat hunting, and security tool optimization within the cybersecurity domain. 🏢🏡 Dubai – Hybrid 💰 $9M Series A - spiderSilk on 2023-11 ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations Operations Specialist – Grocery 🕒 May 5 Deliveroo 1001 - 5000 👥 B2C 🛍️ eCommerce Website LinkedIn All Job Openings Operations Specialist overseeing grocery sites and managing field associates in Dubai. Driving performance through team leadership and operational audits in a fast-paced environment. 🏢🏡 Dubai – Hybrid 💰 Post-IPO Equity on 2021-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Grocery Operations Manager 🕒 April 7 Deliveroo 1001 - 5000 👥 B2C 🛍️ eCommerce Website LinkedIn All Job Openings Grocery Operations Manager leading picker-site operations for Deliveroo's grocery partner network in UAE. Managing performance, data reporting, and operational excellence across multiple locations. 🏢🏡 Dubai – Hybrid 💰 Post-IPO Equity on 2021-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Operations Excellence Lead 🕒 March 24 Ounass 501 - 1000 👗 Fashion 🛍️ eCommerce 🛒 Retail Website LinkedIn All Job Openings Operations Excellence Lead focusing on continuous improvement for eCommerce operations in Dubai. Collaborating across teams to enhance productivity and customer experience with hybrid work arrangements. 🏢🏡 Dubai – Hybrid ⏰ Full Time 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

financial analysiscost controlperformance managementbudgetingforecastingdata analysisKPI monitoringcost-saving initiativesgap analysis4 Disciplines of Execution

Soft Skills

communication skillsinfluencing skillsorganizational skillsresults-orientedproactive influencecollaborationoriginal thinkingcuriosityability to challenge stakeholdersindependent management of priorities