Senior Coordinator, Cargo Operations

Hapag-Lloyd AG

Coordinate cargo operations activities in Mumbai including vessel load/discharge and terminal coordination. Maintain operational accuracy and adherence to SLAs with stakeholders.

Posted 5/16/2026full-timeMumbai • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Ensure task completion as per agreed SLA with Areas / Region
Arrange Load/Discharge (TBU / CBF)
Check and trace pending containers
Check customs status
Check DG documentation and acceptance
Review import discrepancies before vessel arrival
Create and evaluate no-move status for containers
Create and provide TBU
Handle COD and late runner cases
Update missing PT DG container numbers in FIS
Insert container numbers and stowage position for DG cargo
Maintain terminal dates
Coordinate OOG handling and update E-forms as per guidelines
Monitor cargo patrol and DG hold containers
Distribute Load/Discharge Information
Share DG manifest
Provide load/discharge information
Share reefer manifest
Finalize Load/Discharge
Prepare and submit manual TDR
Validate planned vs actual load/discharge data
Maintain round voyage actuals
Obtain VIA/rotation number from terminal and customs
Organize Ad-hoc / Special Handlings
Seal changes and reefer temperature deviations
DG placard issue resolution
Re-export and long-standing containers
Monitor import evacuation within free time
Ensure compliance with port, terminal, marine, and customs regulations
Coordinate with partners and stakeholders for timely and accurate cargo data exchange
Monitor and approve late gate requests as per protocols
Maintain records of containers not in terminal, missing documents, and shortfall cases
Track and update operational exceptions
Generate and share reports (BB, DG manifests, empty containers, tank containers, etc.)
Reconcile planned vs actual operations and identify discrepancies
Maintain deadlines and cut-offs in FIS/workflow tools
Position KPIs
LAB (Loaded as Booked)
Process Accuracy & Timeliness
Variable / Terminal-related costs
Additional KPIs defined by COE (Center of Excellence)
Communication / Organizational Skills
Good communication and coordination skills
Strong time management and organizational abilities
Values / Behaviors
Positive, proactive “can-do” attitude
Ability to work effectively under operational pressure
Team-oriented mindset with ownership and accountability

Requirements

What you’ll need

5 to 8 years of experience in transportation/cargo operations
Strong knowledge of cargo operations and terminal processes
Proficiency in business systems / IT tools used in operations

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hapag-Lloyd AG Website LinkedIn All Job Openings 10,000+ employees Founded 1847 🚗 Transport 🛍️ eCommerce Transport
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Logistics Hapag-Lloyd AG is a leading global shipping company specializing in container transportation, providing services for international trade. They offer a comprehensive online business suite for booking, tracking, and managing shipments, along with tools for customer service and performance management. With a fleet of 292 vessels and a commitment to quality and digitalization, Hapag-Lloyd facilitates efficient and sustainable logistics solutions worldwide. Senior Coordinator, Cargo Operations 🔥 21 minutes ago 🏢🏡 Mumbai – Hybrid ⏰ Full Time 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Ensure task completion as per agreed SLA with Areas / Region
Arrange Load/Discharge (TBU / CBF)
Check and trace pending containers
Check customs status
Check DG documentation and acceptance
Review import discrepancies before vessel arrival
Create and evaluate no-move status for containers
Create and provide TBU
Handle COD and late runner cases
Update missing PT DG container numbers in FIS
Insert container numbers and stowage position for DG cargo
Maintain terminal dates
Coordinate OOG handling and update E-forms as per guidelines
Monitor cargo patrol and DG hold containers
Distribute Load/Discharge Information
Share DG manifest
Provide load/discharge information
Share reefer manifest
Finalize Load/Discharge
Prepare and submit manual TDR
Validate planned vs actual load/discharge data
Maintain round voyage actuals
Obtain VIA/rotation number from terminal and customs
Organize Ad-hoc / Special Handlings
Seal changes and reefer temperature deviations
DG placard issue resolution
Re-export and long-standing containers
Monitor import evacuation within free time
Ensure compliance with port, terminal, marine, and customs regulations
Coordinate with partners and stakeholders for timely and accurate cargo data exchange
Monitor and approve late gate requests as per protocols
Maintain records of containers not in terminal, missing documents, and shortfall cases
Track and update operational exceptions
Generate and share reports (BB, DG manifests, empty containers, tank containers, etc.)
Reconcile planned vs actual operations and identify discrepancies
Maintain deadlines and cut-offs in FIS/workflow tools
Position KPIs
LAB (Loaded as Booked)
Process Accuracy & Timeliness
Variable / Terminal-related costs
Additional KPIs defined by COE (Center of Excellence)
Communication / Organizational Skills
Good communication and coordination skills
Strong time management and organizational abilities
Values / Behaviors
Positive, proactive “can-do” attitude
Ability to work effectively under operational pressure
Team-oriented mindset with ownership and accountability 🎯 Requirements
5 to 8 years of experience in transportation/cargo operations
Strong knowledge of cargo operations and terminal processes
Proficiency in business systems / IT tools used in operations Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Process Manager 🕒 Yesterday eClerx 10,000+ employees 🤝 B2B 💳 Fintech ☁️ SaaS Website LinkedIn All Job Openings Senior .NET Architect designing scalable applications for eClerx, supporting Fortune 500 clients with leadership in technology and architecture. 🏢🏡 Mumbai – Hybrid 💰 $6.5M Post-IPO Equity on 2010-03 ⏰ Full Time 🟠 Senior ⚙️ Operations Process Manager 🕒 Yesterday eClerx 10,000+ employees 🤝 B2B 💳 Fintech ☁️ SaaS Website LinkedIn All Job Openings Process Manager leading AI and Machine Learning model design at eClerx. Focusing on developing efficient AI-driven applications and collaborating with cross-functional teams. 🏢🏡 Mumbai – Hybrid 💰 $6.5M Post-IPO Equity on 2010-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Operations Specialist 🕒 May 5 MBH Architects 51 - 200 🏠 Real Estate 🤝 B2B Website LinkedIn All Job Openings Operations Specialist managing studio logistics and recruitment coordination for MBH Architects in Mumbai. Overseeing daily operations and facilitating a high-functioning office environment. 🏢🏡 Mumbai – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Senior Manager – Lending Operations, Unsecured PL 🕒 May 4 Weekday (YC W21) 11 - 50 ☁️ SaaS 🎯 Recruiter Website LinkedIn All Job Openings Lead end-to-end lending operations for unsecured personal loans, enhancing efficiency and customer experience through collaboration and process improvement in a fintech environment. 🏢🏡 Mumbai – Hybrid 💵 ₹3.2M - ₹3.6M / year ⏰ Full Time 🟠 Senior ⚙️ Operations Manager – KYB Operations 🕒 April 27 Nium 501 - 1000 💳 Fintech 🏦 Banking 🛍️ eCommerce Website LinkedIn All Job Openings Manager of KYB Operations overseeing compliance and risk mitigation at Nium, a global payments infrastructure company. Responsible for due diligence checks and collaboration with internal teams. 🏢🏡 Mumbai – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

cargo operationsterminal processescustoms documentationDG documentationload/discharge managementoperational exceptions trackingreport generationre-export processesimport evacuationSLA compliance

Soft Skills

communication skillsorganizational skillstime managementteam-oriented mindsetownership and accountabilityability to work under pressureproactive attitudecoordination skillsproblem-solvingattention to detail