Senior Manager – Team Lead, Process Excellence

Hapag-Lloyd AG

Team Lead for Process Excellence to drive global process improvements at Hapag-Lloyd AG. Leading a high-performing team to ensure successful execution of project roadmaps.

Posted 5/11/2026full-timeHamburg • 🇩🇪 GermanySeniorWebsite

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Lead and develop a high-performing Process Excellence team, fostering a delivery-oriented mindset
Translate strategic priorities into actionable initiatives, setting clear milestones and measurable outcomes
Deliver process improvements across various dimensions, including cycle time, cost, quality, and customer experience
Implement an agile operating model, ensuring efficient prioritization, decision-making, and benefit tracking
Identify root causes, redesign processes, and scale best practices globally across regions and functions
Steer performance with data-driven insights, establishing KPIs and governance frameworks
Apply Lean Six Sigma and Process Mining techniques to detect and quantify process bottlenecks
Lead cross-functional improvement programs and drive automation initiatives, from business case development to successful implementation

Requirements

What you’ll need

Proven leadership experience in Business Process Management or Continuous Improvement, with a track record of delivering measurable benefits
Ability to build and execute strategic roadmaps, converting them into prioritized initiatives
Strong analytical skills and proficiency in Lean Six Sigma (DMAIC/Kaizen) methodologies
Understanding of Process Mining and its application in process optimization, with experience in leveraging technical tools (e.g. RPA, ODM/workflow tools)
Experience in leading cross-functional transformation projects with senior stakeholders, ideally in shipping, logistics, or maritime industries
Excellent people leadership skills, including talent development and team culture building
Exceptional communication and stakeholder management abilities in a global context
Independent and results-oriented work style, with high ownership and resilience

Benefits

Comp & perks

Attractive compensation (13 monthly salaries + vacation pay)
At least 28 days of vacation
Flexible working hours
Capital forming benefits
Future oriented pension plan (MYPENSION)
Mobility benefits such as subsidies for public transportation
Bicycle leasing via JobRad
Comprehensive health and sports offerings (e.g., yoga, sailing, company doctor)
EGYM Wellpass
A company restaurant with freshly prepared meals every day
A coffee bar with a wide selection

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Hard Skills & Tools

Business Process ManagementContinuous ImprovementLean Six SigmaDMAICKaizenProcess MiningData-driven insightsKPI establishmentGovernance frameworksAutomation initiatives

Soft Skills

LeadershipAnalytical skillsCommunicationStakeholder managementTalent developmentTeam culture buildingIndependent work styleResults-orientedResilienceCross-functional collaboration

Certifications

Lean Six Sigma certification