Scheduling Coordinator – Dispatcher

Hanna Interpreting Services LLC

Scheduling Coordinator and Dispatcher managing a network of interpreters and ensuring efficient assignment communication. Requires strong organizational and communication skills within a fast-paced environment.

Posted 6/24/2026full-timeSpring Valley • California • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

About the role

Key responsibilities & impact

Manage a team of skilled interpreters, maintaining their schedules, ensuring their readiness for assignments, and supporting them throughout the process
Efficiently assign interpreters to appointments based on their expertise, location, and availability while juggling time-sensitive demands
Liaise with clients to understand their language service needs and ensure a smooth interpretation process, while providing exceptional customer service
Tackle logistical challenges head-on, adapting to last-minute changes and ensuring that all parties are well-informed and comfortable with the revised arrangements
Collaborate with internal teams to identify areas for process optimization and contribute to the enhancement of our interpreter coordination and dispatch systems

Requirements

What you’ll need

Strong organizational skills with the ability to multitask and thrive in a fast-paced environment.
Exceptional communication and interpersonal abilities to interact effectively with interpreters, clients, and internal teams.
Adaptability and composure under pressure, ensuring a high level of professionalism in all situations.
A passion for languages, cross-cultural understanding, and an eagerness to make a positive impact.
Previous experience in interpreter coordination, dispatch, or related fields is a plus, but not mandatory for candidates with the right attitude and aptitude.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401(k) with company match
Generous PTO and paid holidays
Professional development opportunities
Employee assistance program
Company-sponsored events and activities
Hybrid Work Environment

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

organizational skillsmultitaskingcommunication abilitiesinterpersonal abilitiesadaptabilitycomposure under pressureprofessionalismcross-cultural understandingcustomer serviceprocess optimization