Patient Access Coordinator

Hanger, Inc.

Patient Access Coordinator managing reception, intake, payments, scheduling, and records for Hanger’s orthotic and prosthetic clinics. Supporting patients, referral sources, and clinic staff through efficient front-office operations.

Posted 8/17/2026full-timeBaton Rouge • Louisiana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration, insurance verification, and electronic health record management while providing exceptional customer service in a medical front-office environment. Capable of effectively communicating with patients and collaborating with healthcare teams to enhance patient experience.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationElectronic Health Records ManagementCustomer Service ExperienceMedical Front-Office Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Alpha Filing SystemMedical Reimbursement KnowledgeData Entry (30 Words Per Minute)Office Equipment OperationWindows-Based Software Proficiency

Soft Skills

Interpersonal CommunicationOral CommunicationWritten Communication

Tools & Technologies

Facsimile MachineCalculatorPostage MachineCopier

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Patient Experience ProgramsRevenue Cycle ManagementFront-Desk InquiriesWalk-In Registrations

About the role

Key responsibilities & impact

Greet and assist patients upon arrival, provide information on wait times, and address front-desk inquiries
Verify and update patient demographics and insurance details during check-in
Handle walk-in registrations
Collect patient payments, including deductibles, copays, and co-insurance
Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
Serve as a liaison for clinic services and provide information on patient experience programs, support groups, and other resources
Collaborate with the Revenue Cycle Management team to obtain necessary patient information
Ensure accurate and complete electronic health records for all patients

Requirements

What you’ll need

High school diploma or equivalent combination of education and experience required
Less than one year of customer service, administrative, or related experience required
Experience in a receptionist position or with medical front-office procedures preferred
Must have, or be eligible to obtain, a valid driver’s license and driving record meeting Hanger’s Motor Vehicle Safety Policy and Procedures
Strong interpersonal, oral, including telephone, and written communication skills
Ability to key 30 words per minute accurately
Ability to work with handicapped individuals
Understanding of Alpha filing system
Understanding of medical reimbursement and terminology and front-office receptionist duties preferred
Ability to use a computer, including Windows-based software and email
Ability to use necessary office equipment, including facsimile machines, calculator, postage machine, and copier
Talent Sorter assessment fit preferred; Hanger will administer the assessment during selection

Benefits

Comp & perks

8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee