Manage all shipping and receiving functions in a fabrication environment, ensuring accurate handling, documentation, and distribution of prosthetic and orthotic products and materials, while maintaining efficiency, compliance, and high-quality service to support patient care.
Provide the highest level of customer service is provided to patients, fellow employees and referral sources.
Order all supplies as requested in a timely, professional manner in accordance with corporate guidelines.
Receive, unpack, and distribute incoming shipments.
Notify front office staff when received items are ready for fitting.
Package and ship items necessary for efficient practice functions.
Code and approve vendor invoices for payment.
Maintain petty cash account per corporate guidelines.
Maintain stockroom for efficient practice operations.
Coordinate inventory process.
Ensure the privacy and security of protected health information per HIPAA requirements.
Assist with quality assurance.
Comply with the system of internal controls to ensure proper handling of supplies, vendor payments, petty cash and other items including billing system data entry and bank deposits.
May receive, sort and distribute mail appropriately and in a timely manner.
May compile and code A/P invoices per guidelines for approval.
Perform other duties or special projects as assigned.
Requirements
Strong interpersonal, oral (including telephone) and written communication skills.
Excellent organizational skills and the ability to manage multiple tasks.
Proficiency with basic math and accounting skills.
Understanding of orthotics and prosthetic supplies and terminology.
Understanding of purchasing practices and principals.
Ability to take initiative and work independently.
Ability to work with handicapped individuals.
Complete understanding of general office duties.
Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc.
High school diploma or equivalent combination of education and experience required.
Benefits
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory managementvendor invoice codingpetty cash managementshipping and receivingquality assurancebilling system data entrybasic math skillsaccounting skillsorthotics terminologypurchasing practices
Soft skills
interpersonal skillsoral communicationwritten communicationorganizational skillsinitiativeindependencecustomer servicemulti-taskingability to work with handicapped individualsattention to detail
Certifications
high school diplomaequivalent combination of education and experience