Hanger, Inc.

Business Systems Analyst III – Epicor

Hanger, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: South Bend • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $90,000 - $115,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ERPMagento.NETServiceNowSQL

About the role

  • Design, develop, and manage product configurators within Epicor ERP.
  • Champion data integrity and enforce clean data practices across all ERP systems.
  • Utilize Epicor tools including REST API, Service Connect, and Data Management Toolkits for efficient data migration and system interaction.
  • Provide technical leadership in a multi-site, multi-national Epicor ERP environment.
  • Collaborate with business users, project managers, and IT stakeholders to ensure successful project execution.
  • Analyze and improve business processes to enhance ERP functionality and user experience.
  • Maintain expert-level knowledge of Epicor capabilities and ensure optimal utilization of current and new features.
  • Partner with departments including Sales, Operations, Finance, and Supply Chain to align ERP solutions with business needs.
  • Support the development of SOPs and lead change management and user training initiatives.
  • Create and maintain detailed technical documentation, including process flows, data mappings, and integration architecture.
  • Design, develop, and deploy customizations using C#, .NET, BAQs, BPMs, SSRS Reports, and APIs within Epicor.
  • Enhance dashboards and data models to meet evolving business requirements.
  • Architect and implement integrations with third-party platforms such as EDI, Magento, and Salesforce.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or commensurate experience.
  • 5+ years of experience with Epicor ERP.
  • Strong proficiency in C#, .NET, SQL, BAQs, BPMs, and SSRS.
  • Demonstrated experience in ERP customization, integration, and technical support.
  • Excellent problem-solving, communication, and project management skills.
  • Experience working in a manufacturing or distribution environment is a plus.
  • Experience with remote collaboration tools (e.g., ServiceNow, Jira, Confluence).
  • Experience working in Agile or Scrum teams.
  • Excellent written and verbal communication skills.
  • Proven ability to collaborate effectively across time zones and cultures.
  • Strong problem-solving and critical-thinking skills.
  • Experience in customer-facing technical roles or technical support.
Benefits
  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
C#.NETSQLBAQsBPMsSSRSREST APIService ConnectData Management ToolkitsERP customization
Soft skills
problem-solvingcommunicationproject managementcollaborationcritical-thinkingleadershipchange managementuser traininganalytical skillsinterpersonal skills