Client Support Specialist

Hanger, Inc.

Client Support Specialist providing revenue cycle management support for Hanger, Inc. Ensuring effective billing, payment processing, and accounts receivable management.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $27 per hourWebsite

About the role

Key responsibilities & impact

Perform basic claim scrubs
Input data into insurance portals
Perform preliminary and in-depth (code specific) insurance verifications
Prepare documentation for prior authorization submission
Check claim status per client partners’ specifications
Mail paper claims
Investigate and report on claim denials
Conduct follow-up phone calls to insurance companies to manage accounts receivables
Run monthly reports as specified by the client partners
Communicate clearly and efficiently with team members
Other roles may be added as professional development and training is completed
Other tasks may be assigned by Leadership Team as needed

Requirements

What you’ll need

High school diploma required.
Minimum of 1-2 years of prior medical office experience required
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Benefits

Comp & perks

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claim scrubsdata inputinsurance verificationsprior authorizationclaim status checkingpaper claims processingclaim denial investigationaccounts receivables managementreport generation

Soft Skills

communicationteam collaboration

Certifications

high school diplomavalid driver’s license