Change Management Director

Hanger, Inc.

Director of Change Management leading enterprise change management functions at Hanger, Inc. Collaborating with senior leaders to integrate change management into program delivery and governance.

Posted 5/22/2026full-timeAustin • Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Define and continuously evolve the strategic direction of Hanger’s change management function, ensuring alignment with enterprise transformation priorities and the organization’s change maturity trajectory.
Establish and govern the team’s methodology, operating model, and quality standards and create a consistent, credible, and scalable approach to CM delivery across the portfolio.
Serve as a member of the Enterprise Transformation leadership team, contributing to collective decisions about governance, program direction, and functional integration.
Maintain accountability for change management quality and adoption outcomes across the full enterprise initiative portfolio.
Establish and monitor the framework through which CM support levels are determined, reviewed, and adjusted, ensuring deployment decisions are defensible, consistent, and strategically informed.
Partner with EPMO leadership on benefits realization management, ensuring adoption KPIs are defined during Discovery and tracked through project closure.
Lead, develop, and retain a team of Change Management professionals and create a culture of excellence, learning, and shared accountability for adoption outcomes.
Design the team’s capability development roadmap, including individual growth plans, methodology training, and succession preparation.
Drive enterprise change maturity by building leadership capability across business functions, reducing long-term dependency on embedded CM support through structured sponsor enablement and self-service tools.
Serve as the primary change management advisor to executive sponsors, senior operating committee members, and functional leaders navigating significant transformation.
Establish deep, durable partnerships with EPMO, IT, HR, and other functions to ensure change management is integrated early and consistently into program lifecycle governance.
Align CM frameworks with EPMO’s project delivery methodology, ensuring intake, readiness, and sustainability practices are embedded.

Requirements

What you’ll need

Bachelor’s degree in Organizational Development, Business Administration, Human Resources, or a related field required
Master’s degree strongly preferred
CCMP or equivalent advanced certification preferred
Change management certification (e.g., Prosci, ACMP) is highly desirable
Minimum of 10 years of experience in change management roles, including at least 5 years in a leadership or management position
Demonstrated experience building or significantly maturing a change management function
Experience operating in complex, matrixed healthcare or similarly regulated organizations at the enterprise transformation level preferred
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures

Benefits

Comp & perks

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling
CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementbenefits realization managementmethodology trainingcapability developmentadoption KPIsprogram lifecycle governancequality standardsoperating modelstrategic directionenterprise transformation

Soft Skills

leadershipteam developmentpartnership buildingcommunicationaccountabilityorganizational skillscollaborationstrategic thinkingproblem-solvingcultural excellence

Certifications

Bachelor’s degreeMaster’s degreeCCMPProsci certificationACMP certificationchange management certification