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Group Practice Manager
Hanger, Inc.. The Group Practice Manager (GPM) leads a small group of O&P clinics that are combined into a group practice, to ensure patients receive timely, high-quality care across a connected network of clinics.
About the role
Key responsibilities & impact- The Group Practice Manager (GPM) leads a small group of O&P clinics that are combined into a group practice, to ensure patients receive timely, high-quality care across a connected network of clinics.
- With 8–10 direct reports, the GPM ensures smooth daily operations, supports high-quality patient care, and fosters team engagement.
- This role may include up to 60% clinical practice, allowing for continued hands-on care while driving performance and alignment across locations.
- Ensure timely, high-quality patient care and satisfaction.
- Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
- Ensure patients are matched with the best-fit specialists.
- Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
- Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution.
- Participate in direct patient care (up to 60%) as appropriate.
- Manage staffing plans and support recruitment in partnership with HR.
- Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
- Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
- Promote clinical excellence through mentorship, training, and adherence to best practices.
- Foster a unified, collaborative culture that supports employee engagement and growth.
- Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
- Align clinical and operational strategies with dyad partners and regional leadership.
- Manage resource planning, forecasting, and project delivery.
- Support strategic initiatives and partnerships within the market.
- Ensure compliance with healthcare regulations and organizational policies.
- Serve as a thought leader, bringing innovative ideas to improve care and operations.
- Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
- Monitor KPIs and financial performance across the group practice.
- Manage budgeting, forecasting, and financial reporting.
- Implement incentive models that reward productivity, quality, and engagement.
- Manage and communicate the market strategy and business plan in alignment with the organization's current and future goals and objectives.
- Build and maintain relationships with local healthcare providers, stakeholders, and the community.
Requirements
What you’ll need- Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibility in Prosthetics and/or Orthotics.
- A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
- In states where licensure is required, the ability to obtain and maintain state licensure may be required as well.
- Minimum of two to four years of supervisory experience
- Five years’ experience in Orthotics and/or Prosthetics providing direct patient care, preferred.
- Two to four years 3rd party billing experience, preferred.
- High school education or equivalent
- Five years of progressively responsible experience in the field of Orthotics and/or Prosthetics or related healthcare administration or services.
- Minimum of two to four years of supervisory experience
- Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
- Bachelor’s Degree in Business Administration, Healthcare Administration or Allied Healthcare field - Preferred.
- Four years of experience managing a medical clinic or healthcare services facility - Preferred.
- Strong interpersonal, oral and written communication skills.
- Proficiency in delegation and holding individuals accountable.
- Ability to partner and collaborate with others across the organization.
- Ability to evaluate and monitor clinical capabilities and skill levels
- Ability to effectively manage, develop and motivate employees
- Strong understanding of financial statements and ability to use that information to drive business results.
- Competent knowledge of orthotics and/or prosthetics patient care management.
- Required to be proficient in Windows based office technologies (ex. Word, Excel).
Benefits
Comp & perks- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Flexible Work Schedules and Part-time Opportunities
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
- Student Loan Repayment Assistance by Location
- Relocation Assistance
- Regional & National traveling CPO/CO/CP opportunities
- Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ProstheticsOrthotics3rd party billingPatient care managementFinancial reportingBudgetingForecastingResource planningKPI monitoringClinical practice
Soft Skills
Interpersonal skillsCommunication skillsTeam engagementMentorshipCollaborationAccountabilityEmployee developmentLeadershipProblem-solvingStrategic thinking
Certifications
Board certification in ProstheticsBoard certification in OrthoticsABC Board-Eligibility in ProstheticsABC Board-Eligibility in Orthotics