Collections Specialist
Hanger, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Ensures collections for services provided is accurate, timely and fully documented
- Provide efficient cash collection through excellent reimbursement practices
- Provide strict adherence to adjustment, refund and write-off policies/procedures
- Maintains database by entering, updating, and retrieving data
- Resolves outstanding invoice problems from past due accounts
- Responds to inquiries from customers or external collection resources
- Review and monitor assigned encounters and all applicable collection reports
- Managing collection calls and/or on-line resources in a professional manner
Requirements
- 2 years office administrative experience
- High school education or equivalent
- Must have, or be eligible to obtain, a valid driver’s license
- Associate degree preferred
- Experience in a medical office preferred
- Experience with EMR systems (NextGen and/or OnBase) preferred
- Ability to key 40 words per minute with accuracy preferred
Benefits
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Flexible Work Schedules and Part-time Opportunities
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
- Student Loan Repayment Assistance by Location
- Relocation Assistance
- Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash collectiondata entryinvoice resolutionreimbursement practicesadjustment policiesrefund policieswrite-off policiestyping speed 40 wpm
Soft skills
communicationproblem-solvingprofessionalismcustomer service
Certifications
valid driver’s license