Hanger, Inc.

Business Systems Analyst III, Epicor

Hanger, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90,000 - $115,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ERPMagento.NETServiceNowSQL

About the role

  • Design, develop, and manage product configurators within Epicor ERP. Champion data integrity and enforce clean data practices across all ERP systems. Utilize Epicor tools including REST API, Service Connect, and Data Management Toolkits for efficient data migration and system interaction. Provide technical leadership in a multi-site, multi-national Epicor ERP environment. Collaborate with business users, project managers, and IT stakeholders to ensure successful project execution. Analyze and improve business processes to enhance ERP functionality and user experience. Maintain expert-level knowledge of Epicor capabilities and ensure optimal utilization of current and new features. Partner with departments including Sales, Operations, Finance, and Supply Chain to align ERP solutions with business needs. Support the development of SOPs and lead change management and user training initiatives. Create and maintain detailed technical documentation, including process flows, data mappings, and integration architecture. Design, develop, and deploy customizations using C#, .NET, BAQs, BPMs, SSRS Reports, and APIs within Epicor. Enhance dashboards and data models to meet evolving business requirements. Architect and implement integrations with third-party platforms such as EDI, Magento, and Salesforce.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or 5+ years of experience with Epicor ERP. Strong proficiency in C#, .NET, SQL, BAQs, BPMs, and SSRS. Demonstrated experience in ERP customization, integration, and technical support. Excellent problem-solving, communication, and project management skills. Experience working in a manufacturing or distribution environment is a plus. Experience with remote collaboration tools (e.g., ServiceNow, Jira, Confluence). Experience working in Agile or Scrum teams. Excellent written and verbal communication skills. Proven ability to collaborate effectively across time zones and cultures. Strong problem-solving and critical-thinking skills. Experience in customer-facing technical roles or technical support.