Hanger, Inc.

Client Support Specialist

Hanger, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $18 - $26 per hour

Job Level

JuniorMid-Level

About the role

  • Provide direct support to our Client Partners in areas such as billing, payment processing, and accounts receivable.
  • Perform basic claim scrubs.
  • Input data into insurance portals.
  • Perform preliminary and in-depth (code specific) insurance verifications.
  • Prepare documentation for prior authorization submission.
  • Check claim status per client partners’ specifications.
  • Mail paper claims.
  • Investigate and report on claim denials.
  • Conduct follow-up phone calls to insurance companies to manage accounts receivables.
  • Run monthly reports as specified by the client partners.
  • Communicate clearly and efficiently with team members.

Requirements

  • High school diploma required.
  • Minimum of 1-2 years of prior medical office experience required.
  • Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
  • Detail oriented.
  • Professional verbal and written communication skills.
  • Ability to multi-task and maintain productivity.
  • Advanced computer skills.
  • Knowledge of Orthotics and Prosthetics (preferred).
Benefits
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
billingpayment processingaccounts receivableclaim scrubsinsurance verificationsprior authorizationclaim status managementreport generationdata input
Soft skills
detail orientedprofessional communicationmulti-taskingproductivity
Certifications
high school diplomavalid driver’s license