Customer Service Coordinator
Bridgestone Americas
ERP
Client Support Specialist
Hanger, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $26 per hour
Job Level
JuniorMid-Level
About the role
- Provide direct support to our Client Partners in areas such as billing, payment processing, and accounts receivable.
- Perform basic claim scrubs.
- Input data into insurance portals.
- Perform preliminary and in-depth (code specific) insurance verifications.
- Prepare documentation for prior authorization submission.
- Check claim status per client partners’ specifications.
- Mail paper claims.
- Investigate and report on claim denials.
- Conduct follow-up phone calls to insurance companies to manage accounts receivables.
- Run monthly reports as specified by the client partners.
- Communicate clearly and efficiently with team members.
Requirements
- High school diploma required.
- Minimum of 1-2 years of prior medical office experience required.
- Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
- Detail oriented.
- Professional verbal and written communication skills.
- Ability to multi-task and maintain productivity.
- Advanced computer skills.
- Knowledge of Orthotics and Prosthetics (preferred).
Benefits
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Flexible Work Schedules and Part-time Opportunities
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
- Student Loan Repayment Assistance by Location
- Relocation Assistance
- Regional & National traveling CPO/CO/CP opportunities
- Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billingpayment processingaccounts receivableclaim scrubsinsurance verificationsprior authorizationclaim status managementreport generationdata input
Soft skills
detail orientedprofessional communicationmulti-taskingproductivity
Certifications
high school diplomavalid driver’s license
