Human Resources

• Support implementation and maintenance of the Oracle HCM Cloud Core HR module, including Journeys, Employee Self-Service, Manager Self-Service, Redwood, Wellness, Approvals, Security and Reporting
• Serve as the liaison between the HRIS Manager and the Core HR implementation project team
• Collaborate with functional users, technical resources, and vendors to deliver best-in-class configuration and processes
• Ensure proper triage of implementation issues, risks, or blockers
• Communicate with the HRIS Manager and assist with escalations to project leadership as needed
• Follow through to ensure effective resolution
• Partner with the HR team to identify opportunities for automation and reduction of manual processes
• Proactively analyze HR processes and make ongoing recommendations to maximize efficiency
• Assist with training and knowledge transfer of Oracle HCM concepts, configurations, and processes to the Core HR implementation project team
• Partner with change management partners to deliver updated process documentation, job aides, and training content for HR, employees, and managers
• Partner with technical teams to support design and maintenance of technical objects (e.g., reports, integrations)
• Assist with gathering requirements, creation of mapping templates, review/update of lean specifications and testing
• Maintain foundational data and configurations within the Oracle HCM application and ensure Configuration Workbook is always updated with the latest configurations
• Manage end-to-end testing for quarterly and off-cycle releases, including updating the test plan/playbook, ensuring user stories are accurate, assigning testing to each SME/team and validating all testing is completed successfully
• Perform root cause analysis to troubleshoot end user and system issues including error messages, login difficulties, data issues, integration and reporting issues, and process failures
• Ensure proper triage, escalation, and effective resolution of inquiries
• Takes a continuous improvement approach to maintaining and improving data quality in HR systems
• Conducts routine audits to ensure accuracy, consistency, and completeness of data
• Effectively prioritizes work to ensure timely, effective, efficient, and economic delivery of services
• Uphold QA procedures for all Oracle HCM modules
• Other projects and responsibilities may be added at the manager's discretion.

HRIS Analyst IV

Senior Human Resources Representative

Employee Relations Specialist