Sales & Field Operations Manager

Handyman Connection

Sales & Field Operations Manager at Handyman Connection handling sales and operational logistics. Overseeing customer relationships and managing technical project execution across home improvement ventures.

Posted 7/28/2026full-timeAlpharetta • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales & Revenue Architecture, with a focus on high-velocity sales, consultative upselling, and technical project management. Proficient in material procurement, vendor management, and maintaining operational command through effective data integrity practices.

Highest-signal resume keywords

High-Velocity SalesExpert EstimatingMaterial ProcurementTech & Data ProficiencyObjection Handling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyTechnical Project ManagementEstimating Labor HoursInventory ControlMargin Protection

Soft Skills

Customer ServiceNegotiationCollaboration

Tools & Technologies

ClientTetherDispatchHelcim

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Revenue OwnershipProactive SourcingCraftsman LiaisonObjection Handling TacticsHigh-Volume Capacity

About the role

Key responsibilities & impact

Sales & Revenue Architecture
High-Velocity Sales: Execute weekly goal estimate, maintaining a 60%+ closing ratio to secure weekly job booking and collections goals.
Consultative Upselling: Identify bundling opportunities (e.g., adding a faucet replacement to a drywall patch) to maintain a goal-driven Average Job Value.
Objection Handling: Master the "Isolate the Objection" tactic to protect margins: "I completely understand. This is a significant investment. Please help me understand... do you mean the project isn't worth it, or do you not have the budget?"
Technical Project Management & Oversight
Expert Estimating: Create professional, itemized scopes and estimates.
Margin Protection: Apply markup rules and always include a material contingency.
Craftsman Liaison: Act as the technical authority for our craftsmen, troubleshooting issues in Carpentry, Drywall, Minor Plumbing/Electrical, and Tile.
Strategic Material Procurement
Proactive Sourcing: Source and procure materials required for projects, ensuring quality and cost-efficiency.
Vendor Management: Maintain and negotiate relationships with local suppliers to ensure Handyman Connection receives competitive pricing and priority availability.
Inventory Control: Monitor supply levels for common "truck stock" items to support ongoing projects.
Operational Command & Data Integrity
Customer Service & Operations Coordinator (CSOC) Partnership: Collaborate with the Customer Service & Operations Coordinator to ensure lead data is sanitized and synced across ClientTether, Dispatch, and Helcim.
Pre-Flight Logistics: Conduct "Material Verification" to ensure all finish materials (faucets, lighting, etc.) are on-site before a pro arrives.

Requirements

What you’ll need

Technical Accuracy: Are you able to accurately estimate labor hours for complex, multi-trade projects (e.g., drywall repair, deck/fence repair/builds, major wood rot repairs, and bath/kitchen renovations?)
High-Volume Capacity: Our model requires meeting weekly and monthly estimates, sales, and collections goals. Are you able to maintain a high-velocity schedule while ensuring all data is entered into our system daily?
Sales Strategy: When faced with price objections, do you agree to use our "Isolate the Objection" methodology (identifying if the concern is a Value or Budget problem) instead of offering immediate discounts?
Revenue Ownership: Are you comfortable conducting whole-home walkthroughs with customers or prospecting with the customer virtually to identify and bundle additional maintenance needs to maintain our Average Job Size goal?
Material Procurement: This role requires sourcing, negotiating, and procuring project materials from local vendors. Do you have experience managing supply logistics to ensure projects start on time and on budget?
Tech & Data Proficiency: Are you proficient in using mobile CRM software (ClientTether/Dispatch) and digital payment platforms (Helcim) to document scopes and process transactions in the office or while in the field?
Professional Requirements: Do you possess a valid driver’s license and reliable transportation?

Benefits

Comp & perks

Compensation based upon relevant experience with upside potential/variable pay component
Backing from an office team on scheduling, customer service, and jobs
Use of a mobile app for booking & communication
Exclusive apparel and marketing signs