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5,000–10,000 jobs/day

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About the role
Key responsibilities & impact- Design, build, and continuously refine a scalable taxonomy of jobs, sub-domains, distinct user tasks, tools, and data used across various job roles.
- Plan and execute both qualitative and quantitative user research to inform and validate the taxonomy.
- Leverage AI-moderated user research tools to conduct, synthesize, and extract qualitative insights from large user cohorts efficiently.
- Apply basic statistical methods to evaluate, rank, and prioritize tasks based on user importance, frequency, and current pain points.
- Partner with Product, Design, AI Research, Operations and Engineering to ensure the taxonomy informs product strategy and feature development.
- Translate complex, multi-layered research data into clear, actionable frameworks, user models, and documentation.
Requirements
What you’ll need- 3+ years of experience in UX Research, Information Architecture, Taxonomy, Applied Economics, Human Computer Interaction or a closely related field focusing on user behavior.
- Proven ability to independently design and run rigorous qualitative and quantitative research studies.
- Strong understanding of classification systems, hierarchical modeling, and frameworks like Jobs-to-be-Done (JTBD).
- Solid understanding of foundational statistics necessary for quantitative user research.
- Experience with AI-moderated user research platforms to scale qualitative data collection.
- Exceptional analytical and communication skills.
Benefits
Comp & perks- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX ResearchInformation ArchitectureTaxonomyApplied EconomicsHuman Computer InteractionQualitative ResearchQuantitative ResearchStatistical MethodsClassification SystemsHierarchical Modeling
Soft Skills
Analytical SkillsCommunication Skills
