Handshake

Reservation and Transportation Ticket Agents, Travel Clerks – AI Trainer (Contract)

Handshake

contract

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $75 per hour

Job Level

Mid-LevelSenior

About the role

  • Handshake is recruiting Ticket Agents and Travel Clerk Professionals to contribute to an hourly, temporary AI research project—but there’s no AI experience needed.
  • In this program, you’ll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model’s understanding of your workplace tasks and language.
  • The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise.
  • The position is remote and asynchronous; work independently from wherever you are.
  • The hours are flexible, with no minimum commitment, but most average 5-20 hrs
  • The work includes developing prompts for AI models that reflect your field, and then evaluating responses.
  • You’ll learn new skills and contribute to how AI is used in your field.
  • Your placement into a project will be dependent on project availability—if you apply now and can’t work on this project, more will be available soon.

Requirements

  • You have at least 4 years of professional experience in one or more of the following types of work.
  • The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models
  • Process passenger documentation, assign boarding passes, and issue tickets, itineraries, and related travel documents
  • Assist customers with reservations, route planning, accommodations, fares, and payments
  • Maintain and update computerized inventories of passenger space and reservations
  • Provide travel information, including schedules, connections, visa/medical requirements, and policies
  • Support passengers during boarding and disembarking, including those requiring special assistance
  • Handle baggage and cargo tasks, including checking, loading direction, and tracing lost or delayed baggage
  • Communicate travel updates and announcements, and notify customers of changes or confirmations
  • Promote travel services and destinations, distribute travel resources, and coordinate with hotels and travel operators
  • You’re able to participate in asynchronous work in partnership with leading AI labs.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
passenger documentation processingboarding pass assignmentticket issuancereservation managementroute planningaccommodation coordinationfare calculationcomputerized inventory maintenancetravel information provisionbaggage handling
Soft skills
communicationcustomer serviceindependent workflexibilityproblem-solvingattention to detailorganizational skillscollaborationadaptabilityfeedback delivery