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Bill and Account Collector – AI Trainer

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Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $60 per hour

Job Level

Mid-LevelSenior

About the role

  • Evaluate what AI models produce in your field and assess content related to your field of work.
  • Develop prompts for AI models that reflect your field, and evaluate responses.
  • Work independently from wherever you are, with flexible hours averaging 5-20 hours.
  • Learn new skills and contribute to how AI is used in your field.
  • Your placement into a project will depend on availability, with new projects opening periodically.

Requirements

  • You have at least 4 years of professional experience in one or more of the following types of work.
  • Record information about the financial status of customers and the status of collection efforts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Locate and monitor overdue accounts using computers and various automated systems.
  • Arrange for debt repayment or establish repayment schedules based on customers' financial situations.
  • Advise customers on necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by phone or in person to determine reasons for overdue payments and review terms of sales, service, or credit contracts.
  • Receive payments and post amounts paid to customer accounts.
  • Trace delinquent customers to new addresses by contacting post offices, telephone companies, credit bureaus, or questioning neighbors.
  • Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
  • Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Perform administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers.
  • Contact insurance companies to check the status of claims payments and write appeal letters for denied claims.
  • Negotiate credit extensions when necessary.
  • You’re able to participate in asynchronous work in partnership with leading AI labs.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI model evaluationprompt developmentfinancial analysisdebt collectioncustomer account managementnegotiationadministrative functionsreport writingdata entryautomated systems
Soft skills
independent workflexibilitycommunicationpersuasioncustomer serviceproblem-solvingorganizational skillsattention to detailadaptabilitycollaboration