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Senior Content Designer II

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full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Senior

About the role

  • Organize, craft, and iterate on large, strategic initiatives: you'll use data, research, and product thinking to inform your work
  • Develop and iterate content systems, patterns, and style guidelines, ensuring our language remains concise, clear, accessible, and usable while conveying complex information to audiences in a very wide range of fields
  • Contribute to design workshops, usability testing, and content critiques
  • Collaborate closely with your partners, both cross-functionally and within design: product design, research, PM, engineering, operations, analytics, design systems, brand, marketing – to ship and iterate on strategic, well-thought-out, great-to-use products that make real impact for both our fellows, operators, and customer labs
  • Help your team succeed: raise the bar on culture, operations, and execution of design work, including product narratives, voice and tone, product reasoning, systems thinking, prototyping, ability to facilitate conversations with and present to stakeholders, stellar teamwork and mentoring
  • Strengthen the overall product organization's ability to experiment, iterate, and learn alongside your product organization to lead teammates; develop well-informed strategic visions of where we're headed, collaborate to break them into pragmatic phases to scaffold our way forward

Requirements

  • You've designed and shipped products that customers love, and can systematically, clearly articulate what it took to make that happen, from high-level strategy down to word-level decision-making
  • You know how to roll data, research, business goals, technical constraints, and customer needs together into strongly-crafted content; you iterate fast, ensure you gather feedback, and use strategic reasoning to inform your decisions
  • You relish using your content skills to bring clarity and simplicity to both process and product
  • You're humble and kind, excited to keep learning and teaching, and curious about the workings of a new technology, industry, and ever-evolving team / product surface area
  • Extra bonus if you're experienced working in educational technology, learning platforms, AI