Hands Up Communications

Translator

• Facilitate many kinds of face-to-face conversations for customers, settings may include emergency rooms, medical, legal, social services, and educational.
• Provide accurate and effective interpretation between individuals, ensuring that all information is communicated clearly, completely, and impartially.
• Perform interpretations that are grammatically and syntactically accurate.
• Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter.
• If an issue arises it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
• Interpreters are expected to work collaboratively with other internal or external interpreters.
• As a representative of Hands Up Communications interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
• Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to interpreting context (i.e. hospitals, courts, schools, etc.).
• Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law.
• The content learned while on assignment is considered confidential.
• Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
• Effectively represent the Hands Up Communications brand when interacting with customers in the field.
• If possible, work/mentor with interns – mentoring and providing feedback when appropriate.
• Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

American Sign Language Interpreter – Independent Contractor

• Facilitate many kinds of face-to-face conversations for customers, settings may include emergency rooms, medical, legal, social services, and educational.
• Effectively interpret between people who speak different languages, accurately repeating critical information from one person to another.
• Perform translations that are grammatically and syntactically accurate.
• Work collaboratively with other internal or external interpreters.
• Effectively represent the Hands Up Communications brand when interacting with customers in the field.
• Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.

Russian Language Interpreter – Independent Contractor

• Perform interpretations that are grammatically and syntactically accurate
• Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter
• Inform scheduling staff as soon as possible if an issue arises
• Work collaboratively with other internal or external interpreters
• Exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior
• Adhere to ethical standards, procedures, and protocols specific to interpreting context (i.e. hospitals, courts, schools, etc.)
• Maintain confidentiality required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law
• Effectively represent the Hands Up Communications brand when interacting with customers in the field
• Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation