Manager

• In conjunction with Digital Channel Managers and Sales organization creates Digital Channel Sales and Online and Mobile Banking Utilization goals.
• Partners with Finance, Product, Sales, Marketing, Fraud and Risk to develop and measure key metrics.
• Develops monthly reporting showing progress against goals and metrics.
• Oversees digital market research and analysis, leveraging findings and insights to define opportunities and recommends acquisition, relationship deepening and utilization activities within markets and segments for digital channels.
• Makes recommendations for future growth.
• Conducts research related to financial services to better understand the competitive landscape across all product lines.
• Gathers relevant data for evaluation and to make recommendations about how the bank can increase business by providing appropriate information and services to clients online.
• Meets with colleagues across all product lines and may play a role in product development for the digital channels.
• Uses Google Analytics and other social media tools to understand products exposure online to increase acquisition opportunities.
• Proactively work with the wider sales organization and deliver outstanding sales support in order to retain and grow the business.
• Supports development of business cases.

Data Cloud and Analytics Reporting Manager

Compensation Manager