Senior Trust Systems Analyst

Hancock Whitney

Managing Trust systems and supporting asset management accounting processes in a financial services organization. Collaborating with vendors and providing system support to ensure operational integrity.

Posted 6/13/2026full-timeNew Orleans • Louisiana, Mississippi • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

ASP.NETJavaScript.NETSQL

About the role

Key responsibilities & impact

Manages and supports mission critical accounting systems for the Trust and Asset Management business lines by working directly with primary vendors and supporting personnel in every aspect of day-to-day system usage
Manages system security user profiles to ensure user integrity and authentication
Coordinates the workflow for the trust systems analyst within the department
Provides assistance to management on the implementation of trust related projects
Manages system production schedules and activities in accordance with vendor guidelines and procedures
Establishes and maintains Trust accounting system codes
Analyzes vendor release documentation in order to determine impact to process and user base
Develops and communicates plans to implement release enhancements
Analyzes user requirements
Develops and designs solutions or reports by writing programs
Prepares and maintains design documentation
Manages updates to software
Service users with problem resolution and application troubleshooting
Prepares training materials to train staff on new systems and modifications to existing systems
Trains other Trust associates and Systems Analyst personnel

Requirements

What you’ll need

College Degree in Computer Science, Computer Applications, or Information Systems
Three years’ experience with client/server or web applications development using Microsoft tools, including C#.NET, VB.NET ASP.NET ASP, JavaScript, HTML, SQL, Visual Basic programming and database query and relational tables programming
5+ years’ experience with banking accounting systems, preferably platforms related to Trust accounting
SunGard AddVantage experience strongly desired
Strong proficiency with Microsoft Office Software including Word, Access, Excel
Strong proficiency with SQL query and report writing
Strong ability to develop programs in one or more programming languages
Superior organizational and project management skills
Strong technical communication skills
Strong interpersonal skills with customer service focus; patience with technically challenged users
Independent, self-motivated, and ability to make autonomous decisions
Strong ability to train and mentor others
Strong ability to plan and implement immediate contingencies during outages
Strong ability to maintain a high level of credibility with management and staff.

Benefits

Comp & perks

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Hard Skills & Tools

C#.NETVB.NETASP.NETJavaScriptHTMLSQLVisual Basicdatabase queryrelational tables programmingprogram development

Soft Skills

organizational skillsproject management skillstechnical communication skillsinterpersonal skillscustomer service focuspatienceindependentself-motivatedtraining and mentoringdecision making

Certifications

College Degree in Computer ScienceCollege Degree in Computer ApplicationsCollege Degree in Information Systems