Hancock Whitney

Director, Financial Crimes, Strategy and Technology

Hancock Whitney

full-time

Posted on:

Origin:  • 🇺🇸 United States • Louisiana

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Job Level

Lead

About the role

  • Lead the Enterprise Fraud function to identify, assess, and monitor fraud risks to protect associates, assets, and reputation while supporting shareholder value and profitability
  • Work with Line of Business leaders and Risk Management to balance risk/reward and maintain acceptable risk tolerances while enabling growth and supporting positive client experiences
  • Contribute to development and implementation of organizational fraud risk strategies, policies and practices related to new products, services, and delivery channels
  • Formulate and execute the Company’s vision and enterprise strategy to lead the center of excellence fraud organization focusing on Strategy, Operations, Analytics, and MIS
  • Manage enterprise fraud team and departmental practices as it impacts P & L while supporting fraud P & L for other lines of business
  • Develop and maintain all fraud risk policies; monitor effectiveness, identify emerging fraud risk issues, and initiate mitigating strategies to manage fraud losses
  • Leverage fraud analytics to support strategic initiatives for growth, innovation, and fraud risk mitigation
  • Maintain effective partnerships with executive stakeholders and lines of business; communicate fraud landscape to stakeholders with presentations, analysis, and recommendations
  • Serve as SME representing Enterprise Fraud on executive level committees, lead fraud related committees, and provide fraud strategy and metrics to the Board
  • Build talent strategy with continuous improvement culture including process improvement, effectiveness, and efficiency centered on the client
  • Ensure effective governance and compliance with all regulatory matters
  • Carry out supervisory responsibilities: interviewing, hiring, training associates; planning, assigning, directing work; performance management; associate compensation; approving expense reports; resolving problems

Requirements

  • Master’s Degree in Business/related field, or equivalent experience
  • 10+ years of relevant fraud management experience with exposure to different verticals (Examples include payment card fraud, check fraud, ACH/wire, loans)
  • Must have deep understanding of fraud management techniques, systems and solutions, policies, and governance across the customer lifecycle
  • A solid understanding of customer types, regulatory expectations, fraud, technology systems, data analytics, and customer behavior impact on corporate risk
  • Must possess excellent writing and communication skills with senior executives
  • Strong people management, organizational change management, and project management skills
  • Experience working as part of a large cross-functional team and experience presenting findings/recommendations to senior management/executive directors
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