Manager, Performance and Reliability
Hancock Whitney
full-time
Posted on:
Location Type: Office
Location: Gulfport • Mississippi • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
CloudDistributed SystemsMicroservices
About the role
- Responsible for leading a team of technical engineers dedicated to ensuring the performance, reliability, and scalability of critical systems and applications.
- Lead initiatives to identify and eliminate performance bottlenecks across applications, services, and infrastructure.
- Develop a long-term performance and scalability roadmap aligned with company growth.
- Collaborate with architecture and development teams to embed performance and reliability requirements into design from inception.
- Advocate for scalable patterns, resilient architectures, and efficient resource utilization.
- Oversee the selection, implementation, and management of tools for performance testing, monitoring, and diagnostics.
- Drive automation to streamline performance validation and analysis.
- Lead root-cause investigations and provide guidance on performance tuning and system improvements.
- Stay current with trends in performance engineering, cloud, microservices, and distributed systems.
- Establish processes, documentation, and governance for performance engineering practices.
- Manage a small team of technical engineers, creating a foundation for a high-performing Performance & Reliability function.
Requirements
- Bachelor’s degree or at least 10 years of experience in software, systems, or performance engineering, or equivalent combination of education and experience, Master’s degree preferred.
- Preferred degree in Computer science, Software Engineering, Information Systems, or a related technical field.
- Hands-on experience with performance testing, system tuning, and diagnosing bottlenecks.
- Familiarity with distributed systems, cloud platforms, and modern monitoring tools.
- Experience with scripting or automation.
- 2 years leading engineers or serving as a technical lead/mentor.
- Experience collaborating with architecture and development teams on performance-related improvements.
Benefits
- Ability to travel if required to perform the essential job functions
- Ability to work under stress and meet deadlines
- Ability to operate related equipment to perform the essential job functions
- Ability to read and interpret a document if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions
- If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
- Equal Opportunity/Affirmative Action Employers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
performance engineeringperformance testingsystem tuningdiagnosing bottlenecksscriptingautomationcloud platformsdistributed systemsmonitoring toolsscalability
Soft skills
leadershipcollaborationmentoringcommunicationproblem-solvingadvocacyprocess establishmentdocumentationgovernanceteam management