Customer Service Representative

Hamilton Medical

Customer Service Coordinator managing customer inquiries and processing orders in Reno. Supporting various departments and ensuring customer satisfaction through efficient service.

Posted 6/4/2026full-timeReno • Nevada • 🇺🇸 United StatesJunior💰 $22 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

customer service experienceprocessing customer purchase ordersprocessing credit memos

Soft Skills

strong communication skillsinterpersonal skillsability to identify deficiencieswillingness to support department goals

Tools & Technologies

WordExcelUSPS mailcustomer service portals

About the role

Key responsibilities & impact

Answer all incoming calls in a friendly and professional manner
Receive and process incoming customer purchase orders
Ensure customer purchase orders have the correct shipping address
Send customer invoices via USPS mail, e-mail, and customer service portals as requested
Process credit memos once items have been returned to inventory

Requirements

What you’ll need

Proficient in Word and Excel
Strong communication (verbal and written) and interpersonal skills
Minimum of one (1) year of customer service experience required
Ability to identify deficiencies in customer interaction
Display willingness and competence in supporting department goals

Benefits

Comp & perks

medical, dental, vision insurance
paid vacation and sick time
disability insurance
401(k)
tuition reimbursement