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Account Manager – Pacific Northwest
Hamilton MedicalAccount Manager responsible for direct sales activities and product support in the Pacific Northwest. Achieving sales goals and managing customer relationships for Hamilton Medical products.
About the role
Key responsibilities & impact- The Account Manager is responsible for all direct sales activities and support of Hamilton Medical, Inc. products within the Pacific Northwest territory
- Achieve 100% or greater of assigned sales plan
- Perform and develop sales campaigns and initiatives to advance and close business
- Prepare monthly sales forecasts and monitor/manage changes to ensure that the sales pipeline of opportunities and activities are sufficient to meet sales quota
- Manage budget within prescribed guidelines
- Follow policies on allowed office and hospital visits per day to advance and close business
- Develop a territory sales pipeline and manage CRM tool in accordance with pipeline metrics and quarterly objectives
- Complete all sales activity reports and progress calls with assigned Manager
- Contribute to maximizing sales productivity and product adoption utilizing Hamilton's formal sales process
- Participate in regional or team meetings as scheduled to account for and report on analysis of sales activities
- Manage all field aspects of customer relations and satisfaction to enable adoption of Hamilton Medical solutions
- These initiatives include equipment installation, training, in-service education, applications development, and customer follow-up
- Work closely with Clinical Applications Specialist to align objectives and effectively schedule clinical specialist resources
- Other duties as assigned.
Requirements
What you’ll need- Ability to travel within the assigned territory
- Ability to drive a "change of behavior" sales concept that is premised on a system solution and process (not a single user or 'me too' product sale)
- Excellent communication skills (verbal, listening, and written)
- Subject matter expert with the ability to lead the customer through a change paradigm
- Must be able to set appropriate sales and educational expectations with customers
- Must be capable of conducting both a C-suite level top-down sell with hospital executives and a bottom-up physician champion sell with the ability to link both in the sales process
- Comfortable meeting face-to-face with the economic decision maker (CMO, COO or CFO) while fully understanding the customer's decision-making process
- Demonstrated proficiency in CAPX procurement - $100k to over $1M
- Proficiency with Microsoft Office Suite and electronic communications, including CRM
- Ability to "think on the spot" when building customer relationships and closing sales
- Demonstrated management skills (people, time, sales, and project)
- Must possess Leadership skills
- Ability to lift up to 50 pounds, on occasion, such as when setting up or taking down demonstration equipment at trade shows or during the normal course of customer sales calls.
Benefits
Comp & perks- medical, dental, vision insurance
- paid vacation and sick time
- disability insurance
- 401(k)
- tuition reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales forecastingsales pipeline managementCAPX procurementcustomer relationship managementsales campaign developmentproduct adoption strategiesequipment installationin-service educationapplications development
Soft Skills
communication skillsleadership skillschange managementcustomer relationssales strategyanalytical skillsproblem-solvinginterpersonal skillstime managementadaptability