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Field Service Manager, Eastern Region
Hamilton MedicalField Service Manager overseeing a team of technicians for Hamilton Medical ventilator service and support across the Eastern Region. Ensuring compliance, service quality, and customer satisfaction in critical care equipment management.
About the role
Key responsibilities & impact- The Eastern Region Field Service Manager is responsible for leading and managing a team of Field Service Technicians within a defined geographic region to ensure the highest level of service and support for Hamilton Medical ventilator systems and related medical devices.
- Oversee installation, preventative maintenance, troubleshooting, and repair of Hamilton Medical ventilators and related equipment.
- Ensure service activities meet company quality standards and regulatory requirements.
- Build strong relationships with hospital biomedical teams, respiratory therapy departments, and key clinical stakeholders.
- Manage regional service budgets including travel, parts usage, and labor expenses.
Requirements
What you’ll need- Bachelor’s degree in Biomedical Engineering, Electronics, Engineering Technology, or related field preferred.
- Equivalent combination of education and field service experience will be considered.
- 7+ years of medical device field service experience, preferably with critical care equipment such as ventilators.
- 3+ years of leadership or supervisory experience managing field service teams.
- Experience working within regulated healthcare environments.
Benefits
Comp & perks- Excellent Benefit Package (medical, dental, vision insurance, paid time off, disability insurance, 401k, tuition reimbursement and much more)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ventilator systemspreventative maintenancetroubleshootingrepairmedical devicesfield service experiencecritical care equipmentbudget managementinstallation
Soft Skills
leadershipteam managementrelationship buildingcommunicationorganizational skills
Certifications
Bachelor’s degree in Biomedical EngineeringBachelor’s degree in ElectronicsBachelor’s degree in Engineering Technology