Field Service Manager, Eastern Region
Hamilton Medical
full-time
Posted on:
Location Type: Office
Location: New York • United States
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About the role
- The Eastern Region Field Service Manager is responsible for leading and managing a team of Field Service Technicians within a defined geographic region to ensure the highest level of service and support for Hamilton Medical ventilator systems and related medical devices.
- Oversee installation, preventative maintenance, troubleshooting, and repair of Hamilton Medical ventilators and related equipment.
- Ensure service activities meet company quality standards and regulatory requirements.
- Build strong relationships with hospital biomedical teams, respiratory therapy departments, and key clinical stakeholders.
- Manage regional service budgets including travel, parts usage, and labor expenses.
Requirements
- Bachelor’s degree in Biomedical Engineering, Electronics, Engineering Technology, or related field preferred.
- Equivalent combination of education and field service experience will be considered.
- 7+ years of medical device field service experience, preferably with critical care equipment such as ventilators.
- 3+ years of leadership or supervisory experience managing field service teams.
- Experience working within regulated healthcare environments.
Benefits
- Excellent Benefit Package (medical, dental, vision insurance, paid time off, disability insurance, 401k, tuition reimbursement and much more)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ventilator systemspreventative maintenancetroubleshootingrepairmedical devicesfield service experiencecritical care equipmentbudget managementinstallation
Soft Skills
leadershipteam managementrelationship buildingcommunicationorganizational skills
Certifications
Bachelor’s degree in Biomedical EngineeringBachelor’s degree in ElectronicsBachelor’s degree in Engineering Technology