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Hamilton Medical

Field Service Manager

Hamilton Medical

Western Region Field Service Manager overseeing Field Service Technicians for Hamilton Medical ventilator systems. Managing service quality and customer satisfaction across a defined geographic region.

Posted 4/11/2026full-timeCalifornia • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Lead and manage a team of Field Service Technicians to ensure high service levels.
  • Oversee installation, maintenance, and repair of Hamilton Medical ventilator systems.
  • Build strong relationships with hospital teams and key clinical stakeholders.
  • Manage regional service budgets and service performance metrics.
  • Ensure compliance with FDA, ISO, and company quality standards.

Requirements

What you’ll need
  • Bachelor’s degree in Biomedical Engineering, Electronics, Engineering Technology, or related field preferred.
  • 7+ years of medical device field service experience, preferably with critical care equipment such as ventilators.
  • 3+ years of leadership or supervisory experience managing field service teams.
  • Strong communication and interpersonal skills with the ability to work effectively with clinical and technical personnel.
  • Excellent troubleshooting and technical problem-solving abilities.
  • Ability to travel up to 40–50% within the assigned region.
  • Valid driver’s license and ability to travel to customer sites.
  • Ability to occasionally lift equipment or tools as required for service support.
  • Experience working within regulated healthcare environments.

Benefits

Comp & perks
  • Competitive Compensation.
  • Excellent Benefit Package (medical, dental, vision insurance, paid time off, disability insurance, 401k, tuition reimbursement and much more).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
ventilator systemstroubleshootingtechnical problem-solvingmedical device field serviceinstallationmaintenancerepairservice performance metricscompliancequality standards
Soft Skills
leadershipcommunicationinterpersonal skillsrelationship buildingteam managementorganizational skillscollaborationcustomer serviceproblem-solvingadaptability
Certifications
Bachelor’s degree in Biomedical EngineeringBachelor’s degree in ElectronicsBachelor’s degree in Engineering Technology