Field Service Manager
Hamilton Medical
full-time
Posted on:
Location Type: Office
Location: California • United States
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About the role
- Lead and manage a team of Field Service Technicians to ensure high service levels.
- Oversee installation, maintenance, and repair of Hamilton Medical ventilator systems.
- Build strong relationships with hospital teams and key clinical stakeholders.
- Manage regional service budgets and service performance metrics.
- Ensure compliance with FDA, ISO, and company quality standards.
Requirements
- Bachelor’s degree in Biomedical Engineering, Electronics, Engineering Technology, or related field preferred.
- 7+ years of medical device field service experience, preferably with critical care equipment such as ventilators.
- 3+ years of leadership or supervisory experience managing field service teams.
- Strong communication and interpersonal skills with the ability to work effectively with clinical and technical personnel.
- Excellent troubleshooting and technical problem-solving abilities.
- Ability to travel up to 40–50% within the assigned region.
- Valid driver’s license and ability to travel to customer sites.
- Ability to occasionally lift equipment or tools as required for service support.
- Experience working within regulated healthcare environments.
Benefits
- Competitive Compensation.
- Excellent Benefit Package (medical, dental, vision insurance, paid time off, disability insurance, 401k, tuition reimbursement and much more).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ventilator systemstroubleshootingtechnical problem-solvingmedical device field serviceinstallationmaintenancerepairservice performance metricscompliancequality standards
Soft Skills
leadershipcommunicationinterpersonal skillsrelationship buildingteam managementorganizational skillscollaborationcustomer serviceproblem-solvingadaptability
Certifications
Bachelor’s degree in Biomedical EngineeringBachelor’s degree in ElectronicsBachelor’s degree in Engineering Technology