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Business Application Analyst
Hamilton CompanyBusiness Application Analyst supporting applications at Hamilton Global Specialty, assisting user queries, maintaining systems, and liaising with vendors. Requires experience in insurance processes and technical skills.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Triage queries from system users
- Maintenance of different application query and resolution logs
- Identify system bugs and enhancements as well as assist in product testing
- Maintaining key reference data within systems
- Engage effectively with system users throughout the business and participate in user groups
- Monitor system processes, identifying and working to resolve, any issues that may arise
- Establish and maintain system user guide and other documentation
- Assist with user and system access management and control
- Performing monthly SOX audit checks of applications and work with the Business System Analyst and QA Lead to identify system / process improvements
- Liaise with system vendors to resolve functional queries and system performance issues
Requirements
What you’ll need- Experience of working in a Lloyd’s managing agent / Company market carrier preferable with understanding of key insurance processes.
- Advanced Knowledge of key Microsoft applications
- Microsoft SQL skills are desirable.
- Ability to troubleshoot and solve problems without supervision
- Good verbal and written communication skills
- Ability to work with a high degree of accuracy and motivation
- Confident in working across various business teams and at all levels
- Confident in working with 3rd party vendors
- Ability to productively leverage data and technology
- Open, innovative and inclusive mindset
- Collaborative spirit
Benefits
Comp & perks- Vibrant, entrepreneurial and collaborative workplace shaped by values: Be Smart, Be Sensible, Be Open and Be More
- Inclusive, supportive, and empowering culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft SQLtroubleshootingsystem testingdata managementSOX auditprocess improvement
Soft Skills
verbal communicationwritten communicationproblem-solvingaccuracymotivationcollaborationinnovationinclusivity