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Halter

Enterprise Key Account Manager

Halter

Key Account Manager for Halter, managing enterprise dairy and beef customers in Waikato region. Focused on building relationships and driving growth within agricultural businesses.

Posted 6/22/2026full-timeRemote • 🇳🇿 New ZealandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Enterprise Customer Success: You’ll be embedded in the success of some of Halter’s largest and most strategic customers - ensuring our enterprise dairy and beef businesses realise full value from their investment. You’ll understand their goals and farm system deeply, help them embed Halter into daily operations, and surface impact across the business. Your efforts will directly influence execution, retention, expansion, and long-term growth.
  • Strategic Account Management: You’ll build trusted, long-term relationships with farm teams, operational teams and executive stakeholders alike. You’ll know when to guide, when to challenge, and when to step in to unlock new value. This isn’t just about managing relationships - it’s about owning customer outcomes.
  • Executive Engagement: In collaboration with the Enterprise Sales Manager you will work directly with senior leaders, and multi-entity decision-makers. You’ll understand the organisational structure, surface strategic pain points, and partner with the Enterprise Sales Manager to tailor solutions that move the needle. With the Enterprise Sales Manager, you’ll also play a key role in supporting expansion and renewal conversations.
  • Influencer & Network Management: You won’t stop with your customer. You’ll build relationships with rural professionals, consultants, and other industry influencers who shape opinion, success on farm and purchasing behaviour across your portfolio. You’ll be known and respected in the region as a trusted Halter advisor.
  • Enterprise Growth Strategy: You’ll collaborate with the NZ Enterprise Sales Manager to co-create account plans, drive territory expansion, and identify new revenue streams within your customer base. You’ll know your portfolio inside-out and play a key role in shaping how we grow our enterprise presence in-market.
  • Cross-functional Leadership: You’ll work closely with Halter’s product, support, and sales teams to champion your accounts internally. Whether it’s surfacing product feedback, coordinating training, or aligning on rollout strategy, you’ll be the glue that holds enterprise relationships together and drives results.
  • Forecasting & Planning: Alongside the Enterprise Sales Manager, you’ll contribute to accurate revenue forecasting and strategic planning. You’ll bring rigour to account performance tracking and identify early signals of both risk and growth.
  • Scalable Growth Initiatives: You’ll help evolve how we support and grow our largest customers. From refining account management strategies to building scalable playbooks, you’ll be part of the team shaping what great looks like as Halter scales globally.

Requirements

What you’ll need
  • Enterprise experience - You’ve managed large, complex accounts and know how to drive growth over time. You’re comfortable navigating executive rooms, operational teams, farm teams, multiple stakeholders, and matrixed business structures.
  • Customer centric - You’re relentlessly farmer-first: you anticipate needs, address problems early, and are accountable for continuously improving customer satisfaction.
  • Industry fluency - You bring real experience in dairy and beef production systems and know what success looks like on high performing dairy farms. You’re credible, informed, and customer-first.
  • Strong commercial instincts - You don’t just nurture relationships; you find value, expand accounts, and deliver results.
  • Team-first mindset - You collaborate across roles and functions to get the best outcome for the customer and the company.
  • Autonomy & pace - You’re happy working independently in a fast-changing environment. You solve problems proactively and adjust quickly.
  • Growth hunger - You’re looking to stretch yourself, take on more, and grow your career alongside a world-class commercial team.
  • Travel-ready - You’ll regularly be out with customers; being in the room, the paddock, or the boardroom when it counts. Expected travel up to 50% of the time.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Hard Skills & Tools
account managementrevenue forecastingstrategic planningcustomer satisfaction improvementgrowth strategy developmentperformance trackingrelationship managementterritory expansionscalable growth initiativesproblem-solving
Soft Skills
customer centricitycollaborationautonomyadaptabilitycommercial instinctsinfluencingnetwork managementteam-first mindsetcommunicationleadership