Cash Application Representative II

HALO Branded Solutions

Cash Application Representative handling customer payments and credit card activities at HALO. Ensuring accurate processing and excellent service to stakeholders.

Posted 7/10/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $16 - $20 per hourWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Receive and process incoming payments from customers, clients, or other sources using various methods (e.g., checks, wire transfers, credit card payments)
Deposit/post any cash or live checks received at the Sterling location
Process credit card transactions, including pre-charging, charging, posting, and disputes via multiple methods (e.g., customer self-service portal, dedicated phone line)
Contact customers via telephone and email regarding payment application or credit card issues
Collaborate with Credit and Collections teams and Sales Executives regarding deposits and customer remittance information
Perform bank validation for imports and payments while working within the Expert AR platform, including E-Commerce and online stores
Complete import reconciliations across different ERP systems in collaboration with GL, AR, and online stores
Enter rebates and coupons in the system and ensure the write-off amount is entered into the GL
Manage credit card disputes on transactions for payments

Requirements

What you’ll need

High School Diploma or GED required
At least 2+ years of previous direct cash application experience in an office environment
Proficient in Microsoft Word, Excel, and Outlook
Great communicator and listener in-person, over phone, email, and video conference
Values curiosity, creativity, inclusive teams, and achieving results
Problem solver that is comfortable making judgment calls how to spend time
Enjoys learning by providing, receiving and responding positively to constructive feedback
Detail oriented and strong organizational skills
Able to work overtime when required

Benefits

Comp & perks

nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
additional Voluntary Benefits
401(k) Retirement Savings Plan
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cash ApplicationPayment ProcessingCredit Card TransactionsReconciliationData EntryBank ValidationImport ProcessingCredit Card Dispute Management

Soft Skills

Great CommunicatorDetail OrientedProblem SolverOrganizational SkillsCuriosity

Certifications

High School DiplomaGED