Lead complex, high-value eCommerce projects with minimal supervision
Partner with clients to develop multi-year roadmaps and recommend strategic enhancements
Create and implement scalable eCommerce solutions to optimize workflows and business processes
Act as a subject matter expert (SME) in eCommerce integrations and technical solutions
Mentor Web Product Specialists and Coordinators, providing guidance and professional development
Drive innovation by identifying and implementing emerging eCommerce technologies
Escalate and resolve high-impact issues while maintaining client satisfaction
Represent the team in cross-functional meetings and client presentations, providing thought leadership
Develop roadmaps for an eCommerce store and understand the integration into a larger strategy

Requirements

2+ years of experience working with eCommerce solutions, project management, client success, or related experience
Ability to communicate clearly and concisely in both oral and written form
Experience in a client-facing role is required
Understands and can align technology or enhance business processes
General knowledge of eCommerce solutions, practices, and back-office ERP integration
Thinks systemically with the ability to balance future roadmap strategy with current tactical execution
Demonstrates knowledge on technical topics, such as APIs, data transfer, scalability, SSO, and procurement integration
Demonstrate ability to influence, using research, eCommerce best practices, and data
Detail oriented, strong organizational skills, and the ability to deliver under deadlines with a high level of accuracy

Benefits

nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
additional Voluntary Benefits
401(k) Retirement Savings Plan
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

eCommerce solutionsproject managementAPIsdata transferscalabilitySSOprocurement integrationback-office ERP integrationworkflow optimizationtechnical solutions

Soft Skills

communicationmentoringclient successproblem-solvinginfluencingorganizational skillsattention to detailthought leadershipstrategic thinkinginnovation