Technical Support Engineer
Halma plc
full-time
Posted on:
Location Type: Office
Location: Newcastle • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide first class technical support and help for customer queries
- Deliver customer product training in virtual and face-to-face settings
- Collaborate within Sales & Marketing to deliver promotional and support material
- Guide customers in applying product features and benefits
Requirements
- Established track record in technical support/customer service
- Excellent communication skills
- Desire and aptitude to understand products and learn new technology
- Analytical mind and strong problem-solving skills
Benefits
- Health insurance
- Paid time off
- Professional development
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communication skillsanalytical mindstrong problem-solving skillscustomer servicetechnical support