IT Support Specialist

Hallmark - Healthcare Workforce Technology

IT Support Engineer providing daily onsite IT support for the Dallas office and remote US employees. Assisting with infrastructure and cloud-related operations while focusing on IT support.

Posted 6/2/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Provide Desktop Support for end users, including hardware/software troubleshooting and user assistance
Handle Network Support activities within the office environment and for remote employees, including connectivity troubleshooting, device setup, and coordination with vendors when required
Support day-to-day IT operations and ensure smooth functioning of office IT infrastructure
Assist with Azure Cloud operations and DevOps-related activities where applicable
Support CI/CD pipelines, basic cloud administration, monitoring, and system maintenance activities
Coordinate with internal IT teams for escalations and ongoing infrastructure improvements
Maintain IT asset inventory and ensure compliance with company IT policies

Requirements

What you’ll need

3+ years of IT support / desktop support experience
1+ years of experience with Azure and basic familiarity with Azure environment and DevOps pipelines (monitoring/fixing failures)
Experience with networking concepts and troubleshooting

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Unlimited paid time off
HSA contributions
401k

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

desktop supporthardware troubleshootingsoftware troubleshootingnetwork supportconnectivity troubleshootingdevice setupAzureDevOpsCI/CD pipelinescloud administration