Halcyon

Senior Windows Sustaining Engineer

Halcyon

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $180,000 - $220,000 per year

Job Level

Tech Stack

About the role

  • Kernel-mode and user-mode code development: write code that transforms messages, processes data, interfaces with components in different languages, and interacts with Web APIs.
  • Diagnose and triage customer issues: analyze logs, crash dumps, and diagnostic data to identify root causes and drive timely resolutions.
  • Cross-functional collaboration: work closely with customer support, sales teams, product management, and engineering teams to resolve customer issues, improve product quality, and ensure seamless integration across components.
  • Optimization and profiling: use profiling tools to optimize code performance.
  • Test and maintain code quality: write unit and integration tests, adhering to consistent coding styles and architectural guidelines.

Requirements

  • Proven ability to develop high-quality code in C++.
  • Proven ability to troubleshoot and debug complex systems effectively.
  • Proficiency with windbg in both user-mode and kernel-mode.
  • Ability to identify performance bottlenecks using Window Performance Analyzer.
  • Experience programming in Rust or a strong desire to learn Rust.
  • Knowledge of Windows NT internals.
  • Ability to modify and execute SQL statements.
Benefits
  • Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
  • 401k plan with 3% employer match
  • Short and long-term disability coverage, basic life and AD&D insurance plans.
  • Medical and dependent care FSA options.
  • Flexible PTO policy
  • Parental leave
  • Generous equity offering
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
C++RustSQLkernel-mode developmentuser-mode developmentcode optimizationunit testingintegration testingdebuggingperformance analysis
Soft Skills
cross-functional collaborationproblem-solvingcommunicationcustomer supportteamwork