Solutions Engineer

• Work with multiple stakeholders across the executive branch (CxO) in commercial sectors, as well as other relevant stakeholders, to demonstrate the value of Halcyon’s solution.
• Advise and educate customers and channel partners on the Halcyon platform and its capabilities, with a focus on commercial applications.
• Assist account and channel management in commercial sectors to drive revenue and move opportunities throughout the sales cycle.
• Interface and partner with customer success and threat intelligence liaisons to align customer expectations with Halcyon, ensuring service delivery excellence and customer satisfaction in commercial contexts.
• Interface and partner with product management and engineering to align customer requests for features and functionality with a focus on commercial needs.
• Attain quarterly and annual quota objectives, working in partnership with sales using Halcyon sales operating processes by adding value throughout the entire sales motion in commercial sectors, including activities such as:
• Facilitating new discussions by leveraging peer and industry network contacts in commercial sectors.
• Telling the Halcyon story and detailing the value proposition for commercial applications.
• Performing requirements analysis and qualification of opportunities in commercial contexts.
• Coordinating and managing demonstrations and POV efforts, including endpoint testing, virtual environment lab configuration, and responding to customer questions with a focus on commercial needs.
• Seamlessly transitioning engagements for delivery to the customer success team with a commercial focus.
• Stay current on industry trends with a particular emphasis on commercial applications.
• Maintain advisory relationships with key stakeholders at commercial customers by providing thought leadership, support, information, and guidance in conjunction with sales teams.
• Support marketing to build Halcyon brand awareness in commercial sectors through speaking at corporate-sponsored events, writing industry articles, and leveraging social media to properly represent Halcyon.
• Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security-specific knowledge through formal education, certification, and other avenues, with a focus on commercial applications.

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