Haiilo

Pre Sales Engineer

Haiilo

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Direct Sales support: Providing in-depth product demonstrations, technical presentations, and proof-of-concept (POC) development as well as responding to technical sections of RFPs and RFIs
  • Haiilo Partner Training and Enablement: Developing and delivering technical training programs for our Partners on Haiilo configuration, implementation, and best practices
  • Technical Support: Providing timely and effective technical support to partners via designated channels and resolving technical issues related to Haiilo implementations
  • Product Feedback and Advocacy: Gathering and relaying partner feedback to internal product teams and advocating for partner needs in product development and roadmap planning
  • Solution Architecture: Assisting partners with designing and implementing Haiilo solutions that meet customer requirements and providing guidance on integrating Haiilo with partner solutions

Requirements

  • 3 - 5 years previous experience as a Pre Sales Engineer or Solution Consultant, preferably in a SaaS environment
  • Strong technical aptitude - we’re not looking for a developer, but you should have an understanding of technical concepts and be comfortable talking to developers and be able to translate requirements between business and technical teams
  • Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
  • A very strong hands-on mentality, to work things out and implement them
  • Fluent in English / German - both spoken and written
Benefits
  • Competitive Compensation: We offer attractive and fair salary packages that reflect your experience and impact
  • Flexibility: We offer flexible working hours and a hybrid setup, with Tuesday to Thursday as in-office days
  • Wellbeing: You start with 20 days of paid time off, increasing to 25 days after one year, plus 2 additional self-care days per year
  • Physical Health: Stay active with a ClassPass membership, subsidized by Haiilo with $39 per month
  • Health Support: We offer a 401(k) plan with company match after 3 months of service and comprehensive health coverage, including dental and vision plans
  • Mental Health: Access a free nilo.health account - a dedicated space for mental wellbeing at work
  • Personal Development: Grow with us through a free Blinkist account and our support for trainings, conferences, books, and other learning opportunities to foster your personal and professional development
  • Sustainability: We only have one planet: We understand the importance of sustainability. We are a carbon neutral company, our merch is sustainable and we offer exclusive discounts for sustainable brands through FutureBens

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product demonstrationstechnical presentationsproof-of-concept developmenttechnical training programsHaiilo configurationHaiilo implementationtechnical supportsolution architectureintegrating HaiiloSaaS environment
Soft skills
strong technical aptitudestrong communication skillsability to explain technical conceptshands-on mentalityability to translate requirementsadvocacy for partner needs