Field Service Engineer
Haemonetics
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Installation, proactive and preventive maintenance, troubleshooting and repair services for customers in the above - mentioned region
- Management of minimal downtime on all Haemonetics systems, through effective training of site personnel and quick problem investigations
- Organization, coordination and preparation of application training
- Delivery of application training to site personnel to effectively use the medical equipment installed
- Coordination and delivery of technical training for customer personnel, as well as Haemonetics’ employees
- Development of strong partnerships with prospective customers by organizing product demo as well as with existing Haemonetics’ customers by constantly promoting our products
Requirements
- Degree in technical engineering or technical education with sound technical knowledge or at least four years of experience in a Field Service position or medical device environment or a similar role
- Impeccable customer service skills and a confident and professional manner in customer facing environments.
- Technical aptitude to understand, train customers and users on products
- Excellent mastery of English
- Flexibility to travel and overnight stays
- Ability to work autonomously in a constantly changing environment
- Self-motivated with the ability to work independently
- Capacity to manage time constraints
- Demonstrated computer & basic networking skills
- Full Driving license
Benefits
- Bonus Rewards Scheme
- Company Car
- Company Pension
- Life Insurance
- Private Medical Insurance
- Sick Pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical engineeringtroubleshootingpreventive maintenanceapplication trainingtechnical trainingcustomer trainingmedical equipmentcomputer skillsnetworking skills
Soft skills
customer serviceprofessional mannerflexibilityautonomyself-motivatedtime managementcommunication
Certifications
full driving license